Retail Assistant Store Manager - Drive Sales & Service

Clicks Group Limited; Johannesburg; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Clicks Group Limited in Johannesburg is seeking an Assistant Store Manager to support the Store Manager, drive sales and ensure service excellence while maintaining brand standards.

The role focuses on operational control, staff supervision, scheduling, visual merchandising and delivering a great customer experience in a busy FMCG environment. You will help achieve financial targets, manage stock, and uphold compliance with company policies.

Qualifications

• Essential: Grade 12 with Maths 50% and English 50%
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 year in an assistant store management role in retail/FMCG
• Financial management experience (budgets, P&L, financial ratios)

Responsibilities

• Drive sales and cross-selling, ensure promotional execution and customer service excellence
• Manage store operations: expenses, stock, shrinkage, housekeeping and admin
• Lead in-store visual merchandising to meet brand and promo standards
• Support Store Manager with staff motivation, targets and scheduling
• Ensure weekly time and attendance and HR records are completed
• Deliver brand values and drive customer loyalty and club card participation

Skills

Financial management

Retail/FMCG knowledge

Stock management

Customer service

Labour legislation & IR practices

People management

Interviews / competency-based

Planning & organising

Results & targets

Analytical & problem-solving

Education

Grade 12 (Maths 50%, English 50%)

Degree in Retail/Business Management

Job description

Clicks Group Limited in Johannesburg is seeking an Assistant Store Manager to support the Store Manager, drive sales and ensure service excellence while maintaining brand standards.

The role focuses on operational control, staff supervision, scheduling, visual merchandising and delivering a great customer experience in a busy FMCG environment. You will help achieve financial targets, manage stock, and uphold compliance with company policies.