Assistant Retail Manager

Placements24; Polokwane; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Placements24 is seeking an Assistant Retail Manager in Polokwane, Limpopo. You will support the Store Manager in daily operations, supervise staff, and drive sales while maintaining high customer satisfaction.

You will also handle inventory, merchandising, and training, contributing to a productive team and store profitability. The role requires a minimum of three years in a retail supervisory capacity, strong leadership, and excellent communication skills.

Qualifications

• Retail supervisory/assistant management experience (min 3 years).
• Proven ability to drive sales and meet targets.
• Strong leadership and coaching skills.
• Excellent interpersonal and communication abilities.
• Familiarity with POS systems and retail software.
• Willing to work weekends and flexible hours.

Responsibilities

• Assist Store Manager in daily store operations.
• Supervise and mentor retail associates for productivity.
• Drive sales through effective strategies and engagement.
• Support inventory management including stock takes and replenishment.
• Ensure consistent store presentation and merchandising.
• Handle customer inquiries to maintain satisfaction.
• Assist in training new staff and onboarding.
• Monitor sales metrics and report to Store Manager.
• Maintain adherence to policies, safety and security.
• Contribute to store's efficiency and cost control.

Skills

Retail leadership

Customer service

Team coaching

Communication skills

POS systems

Organizational skills

Problem solving

Interpersonal skills

Flexible hours

Tools

POS software

Job description

About the Role

Our client is seeking a dynamic and results-oriented Assistant Retail Manager to join their team in Polokwane, Limpopo . This role is crucial in supporting the Store Manager in all aspects of store operations, from sales generation and customer service to team leadership and inventory management. The successful candidate will be a key player in ensuring the store operates efficiently and profitably, contributing to a positive shopping experience for customers in Polokwane . You will have the opportunity to develop your management skills in a supportive environment and gain valuable experience within the retail sector. This position requires a proactive individual who is passionate about retail and customer satisfaction.

Key Responsibilities

• Assist the Store Manager in the daily operations of the store.
• Supervise and guide retail associates, fostering a positive and productive work environment.
• Drive sales performance by implementing sales strategies and ensuring excellent customer engagement.
• Support inventory management, including stock takes, replenishment, and merchandising.
• Ensure store presentation and visual merchandising standards are consistently met.
• Handle customer inquiries and resolve issues to ensure high levels of satisfaction.
• Assist in training and onboarding new staff members.
• Monitor sales performance and report key metrics to the Store Manager.
• Maintain adherence to company policies, safety, and security procedures.
• Contribute to operational efficiency and cost management within the store.

Requirements

• Previous experience in a retail supervisory or assistant management role (at least 3 years).
• Demonstrated ability to drive sales and achieve targets.
• Strong leadership and team coaching skills.
• Excellent interpersonal and communication abilities.
• Customer-centric approach with a passion for service excellence.
• Familiarity with point-of-sale (POS) systems and retail management software.
• Ability to work flexible hours, including weekends.
• Organizational skills and attention to detail.
• Problem-solving capabilities and a proactive attitude.
• A genuine interest in the retail industry and product knowledge.

Benefits

• Competitive salary commensurate with experience.
• Potential for performance bonuses.
• Opportunities for professional development and career progression.
• Employee discounts on products.
• A collaborative and engaging team atmosphere.
• Exposure to various facets of retail management.