Retail Shop Assistant: POS & Customer Experience Pro

Clicks Group Limited; Potchefstroom; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A leading retail company in Potchefstroom is seeking individuals for a Permanent position focused on delivering exceptional customer service at the point of sale. The role involves managing cash transactions, promoting the clubcard, and ensuring high standards of store merchandise. Applicants should have effective planning skills and experience in a retail or FMCG environment. The employer values customer service excellence and requires candidates with Grade 12 level Maths and English.

Qualifications

• Experience in a customer-facing role within a retail/FMCG store operations environment is desirable.
• Basic maths calculations essential.
• Retail/FMCG background and understanding of merchandising and promotions principles.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain accuracy when scanning merchandise and processing payments.
• Deliver superior customer service while promoting the Clicks' clubcard.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 level Maths 50% and English 50%

Job description

A leading retail company in Potchefstroom is seeking individuals for a Permanent position focused on delivering exceptional customer service at the point of sale. The role involves managing cash transactions, promoting the clubcard, and ensuring high standards of store merchandise. Applicants should have effective planning skills and experience in a retail or FMCG environment. The employer values customer service excellence and requires candidates with Grade 12 level Maths and English.