Retail Cashier & Customer Experience Pro

Clicks Group Limited; Pretoria; On-site; ZAR 111,600 - 167,400; Full time

Job summary

A leading retail chain in Gauteng, Pretoria, is looking for a Shop Assistant / Cashier to deliver excellent customer service through efficient operational activities. The role requires ensuring accurate payment handling, promoting clubcard memberships, and maintaining store standards. Ideal candidates will have a Grade 12 qualification in Maths and English, and experience in retail or FMCG environments is desirable. The position offers an opportunity to excel in a dynamic customer-focused environment.

Qualifications

• Desirable experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute all operational activities at the point of sale efficiently.
• Maintain high accuracy when scanning merchandise and collecting payments.
• Safely handle cash at all times.
• Promote and enroll customers in the Clicks clubcard.
• Make customers aware of promotions to boost sales.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and housekeeping duties.
• Support the Group’s vision and values.
• Stay updated on products, ranges, promotions, and events.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Maths 50% at Grade 12 level

English 50% at Grade 12 level

Job description

A leading retail chain in Gauteng, Pretoria, is looking for a Shop Assistant / Cashier to deliver excellent customer service through efficient operational activities. The role requires ensuring accurate payment handling, promoting clubcard memberships, and maintaining store standards. Ideal candidates will have a Grade 12 qualification in Maths and English, and experience in retail or FMCG environments is desirable. The position offers an opportunity to excel in a dynamic customer-focused environment.