Retail Sales Associate (Senior)

Placements24; Klerksdorp; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Bonus incentives

Career advancement

Employee discount

Training programs

Positive work environment

Health insurance contributions

Performance recognition

Job summary

Placements24 in Klerksdorp, North West, is seeking a Senior Retail Sales Associate to join our client’s team. You will engage customers, provide expert product recommendations, and help drive store performance in a fast-paced, on-site role.

The ideal candidate has 3+ years in retail, strong communication, and a proven track record of meeting sales targets. You will mentor junior staff, support visual merchandising, and ensure an exceptional shopping experience for every customer.

Qualifications

• Minimum of 3 years in retail sales with a proven track record of exceeding sales goals.
• Exceptional customer service and interpersonal skills.
• Strong sales acumen and ability to close sales effectively.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Proficiency with POS systems and basic computer skills.

Responsibilities

• Engage with customers to understand needs and provide personalized product recommendations.
• Drive sales performance by actively promoting products and services.
• Achieve and exceed individual sales targets and contribute to team goals.
• Maintain in-depth knowledge of all products and services offered.
• Assist with visual merchandising and ensure the store is well-presented and organized.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Build and maintain strong customer relationships, fostering loyalty and repeat business.
• Process transactions accurately using the POS system.
• Participate in stocktakes and inventory management activities.
• Mentor and train new sales associates, sharing best practices and product knowledge.

Skills

Sales experience

Customer service

Communication

POS systems

Teamwork

Tools

POS systems

Job description

About the Role

Our client, a leading retailer known for its quality products and exceptional customer service, is looking for a Senior Retail Sales Associate to join their team in Klerksdorp, North West. This role is perfect for an experienced and passionate sales professional who excels at building customer relationships and driving sales. You will be a key player in providing customers with expert advice, ensuring a positive shopping experience, and contributing to the store's overall success. The ideal candidate will have a strong sales background, excellent communication skills, and a genuine desire to help customers find the right products. This is an on-site position requiring a dedicated presence in the Klerksdorp store. We are seeking an individual who can lead by example, mentor junior staff, and consistently meet and exceed sales targets. Your expertise will be vital in maintaining our client's reputation for excellence.

Key Responsibilities

• Engage with customers to understand their needs and provide personalized product recommendations.
• Drive sales performance by actively promoting products and services.
• Achieve and exceed individual sales targets and contribute to team goals.
• Maintain an in-depth knowledge of all products and services offered.
• Assist with visual merchandising and ensure the store is well-presented and organized.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Build and maintain strong customer relationships, fostering loyalty and repeat business.
• Process transactions accurately and efficiently using the point-of-sale system.
• Participate in stocktakes and inventory management activities.
• Mentor and train new sales associates, sharing best practices and product knowledge.

Requirements

• Minimum of 3 years of experience in a retail sales role, with a proven track record of exceeding sales goals.
• Exceptional customer service and interpersonal skills.
• Strong sales acumen and ability to close sales effectively.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Proficiency with point-of-sale (POS) systems and basic computer skills.
• A passion for retail and customer satisfaction.
• Must be able to stand for extended periods and lift moderate weight.
• Available to work flexible hours, including weekends and holidays, in Klerksdorp, North West.
• Previous experience in a senior or lead sales associate role is preferred.

Benefits

• Competitive salary with commission or bonus incentives.
• Opportunities for career advancement within the company.
• Employee discount on a wide range of products.
• Comprehensive training programs on products and sales techniques.
• A positive and dynamic work environment.
• Health insurance contributions.
• Performance recognition programs.