Senior Retail Store Associate - WhatJobs Direct

Placements24; Stellenbosch; Hybride; ZAR 150 000 - 210 000; Plein temps

Résumé du poste

Placements24 is seeking a Senior Retail Store Associate in Paarl, Western Cape. The role focuses on delivering outstanding customer service, driving sales, and maintaining store standards in a busy retail environment.

The ideal candidate will have strong communication, a proactive approach to problem-solving, and the ability to lead shifts when needed, helping grow both the team and the store's performance within the local community.

Qualifications

• Minimum 3 years in retail sales with customer-facing responsibilities.
• Proven ability to meet and exceed sales targets.
• Excellent customer service and interpersonal skills.
• Proficiency with POS systems and basic stock management.

Responsabilités

• Provide exceptional customer service and assist with product selection.
• Drive sales by engaging customers and promoting products.
• Maintain store appearance, merchandising, tidiness and cleanliness.
• Operate the POS system accurately and efficiently.
• Manage inventory including receiving, stocking, and stock counts.
• Handle customer issues professionally and seek resolutions.
• Train and mentor new sales associates and potentially lead shifts in absence of manager.

Connaissances

Customer service

Sales

Leadership

Communication

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

About the Role

Our client, a leading retailer, is seeking a highly skilled and motivated Senior Retail Store Associate to join their team in Paarl, Western Cape. This role is perfect for an individual with a passion for customer service and a proven ability to drive sales. As a Senior Associate, you will be responsible for assisting customers, managing store operations, and potentially leading shifts. You will play a vital role in ensuring a positive shopping experience and contributing to the overall success of the store. We are looking for someone with excellent communication skills, a strong work ethic, and a proactive approach to problem-solving. This is a fantastic opportunity to grow within a reputable retail company. The ideal candidate will be adept at product knowledge, merchandising, and maintaining store standards, contributing significantly to the vibrant retail community in Paarl. This role emphasizes both customer engagement and operational proficiency.

Key Responsibilities

• Provide exceptional customer service, assisting customers with product selection and inquiries.
• Drive sales by actively engaging with customers and promoting products and services.
• Assist in maintaining store appearance, including visual merchandising, tidiness, and cleanliness.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Manage inventory, including receiving, stocking, and conducting regular stock counts.
• Handle customer issues and complaints professionally, seeking resolutions.
• Train and mentor new sales associates, sharing knowledge and best practices.
• Potentially lead shifts in the absence of the store manager or assistant manager.

Requirements

• Minimum of 3 years of experience in a retail sales environment, preferably with some supervisory or senior associate responsibilities.
• Proven ability to meet and exceed sales targets.
• Excellent customer service and interpersonal skills.
• Proficiency with POS systems and basic inventory management.
• Ability to work flexible hours, including weekends and public holidays.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent.
• Must be able to work in Paarl, Western Cape.

Benefits

• competitive salary
• employee discounts on merchandise
• opportunities for career advancement
• You will be part of a supportive team and have the chance to develop your skills further within the retail industry.
• This role in Paarl, Western Cape offers a chance to work in a beautiful region and contribute to a well-established brand.
• We provide a positive work environment where dedication is recognized.
• This is an excellent opportunity to build a rewarding career in retail with a company that values its employees and invests in their development.