Retail Operations Supervisor - WhatJobs Direct

Placements24; Klerksdorp; On-site; ZAR 200,000 - 280,000; Full time

Benefits offered by this job

Competitive salary package

Employee discounts on merchandise

Career growth within retail operations

Dynamic and fast-paced work atmosphere

Shift flexibility including weekends

Job summary

Placements24 in Klerksdorp, North West, is seeking a diligent Retail Operations Supervisor to oversee day-to-day store operations. You will manage inventory, supervise staff, ensure adherence to standards, and drive operational efficiency to maintain a positive shopping environment.

The role requires strong organizational skills, experience in retail operations, and the ability to lead a team across shifts, including weekends and holidays.

Qualifications

• Proven experience in a retail operations or supervisory role.
• Strong understanding of inventory management, stock control, and loss prevention.
• Excellent organizational and time management skills.
• Demonstrated ability to supervise and motivate a team.
• Proficiency in POS systems and standard office software.
• Good communication and interpersonal skills.
• Ability to work effectively under pressure and handle multiple priorities.
• Attention to detail and a commitment to operational accuracy.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Supervise and coordinate daily retail operations to ensure efficiency and productivity in Klerksdorp.
• Oversee inventory management, including stock control, receiving, and dispatch processes.
• Ensure accurate stock counts and minimize inventory discrepancies.
• Manage staff schedules, assign tasks, and provide guidance and support to the retail team.
• Monitor staff performance and provide feedback to the store manager.
• Ensure adherence to company policies, procedures, and health and safety regulations.
• Maintain store standards, including cleanliness, organization, and visual presentation.
• Assist with the implementation of new operational initiatives and process improvements.
• Handle customer escalations and resolve operational issues as they arise.
• Ensure efficient operation of the POS system and manage cash handling procedures.

Job description

About the Role

Our client, a leading player in the retail industry, is seeking a diligent and proactive Retail Operations Supervisor to oversee day-to-day operations in Klerksdorp, North West. This role is critical for ensuring the smooth functioning of the retail store, focusing on inventory management, staff supervision, and adherence to operational standards. The ideal candidate will have a strong understanding of retail processes, excellent organizational skills, and the ability to lead and motivate a team. Based in Klerksdorp, North West, this position offers a great opportunity to contribute significantly to the efficiency and success of the store. We are looking for an individual who can maintain high standards of operational excellence, uphold company policies, and ensure a positive shopping environment for customers. Join our client in Klerksdorp and play a vital role in optimizing their retail operations.

Key Responsibilities

• Supervise and coordinate daily retail operations to ensure efficiency and productivity in Klerksdorp.
• Oversee inventory management, including stock control, receiving, and dispatch processes.
• Ensure accurate stock counts and minimize inventory discrepancies.
• Manage staff schedules, assign tasks, and provide guidance and support to the retail team.
• Monitor staff performance and provide feedback to the store manager.
• Ensure adherence to company policies, procedures, and health and safety regulations.
• Maintain store standards, including cleanliness, organization, and visual presentation.
• Assist with the implementation of new operational initiatives and process improvements.
• Handle customer escalations and resolve operational issues as they arise.
• Ensure efficient operation of the point-of-sale (POS) system and manage cash handling procedures.

Requirements

• Proven experience in a retail operations or supervisory role.
• Strong understanding of inventory management, stock control, and loss prevention.
• Excellent organizational and time management skills.
• Demonstrated ability to supervise and motivate a team.
• Proficiency in POS systems and standard office software.
• Good communication and interpersonal skills.
• Ability to work effectively under pressure and handle multiple priorities.
• Attention to detail and a commitment to operational accuracy.
• Flexibility to work various shifts, including weekends and holidays, as required.
• Must be based in or willing to relocate to Klerksdorp, North West.

Benefits

• Competitive salary package.
• Opportunities for career growth within retail operations.
• Employee discounts on merchandise.
• A dynamic and fast-paced work environment.
• Contribute to the smooth running of a key retail store in Klerksdorp.