Retail Operations Specialist - WhatJobs Direct

Placements24; Gauteng; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Hybrid work model

Growth opportunities

Competitive salary

Job summary

Placements24 is seeking a meticulous Retail Operations Specialist to support hybrid operations across Gauteng, with hands-on oversight in Pretoria. You will optimize store processes, drive standards, and manage inventory and vendor relations to ensure efficient retail performance.

The role requires strong data analysis, experience in retail workflows, and the ability to work across cross-functional teams in a hybrid setting. Bachelor’s degree is preferred.

Qualifications

• Experience in retail operations, supply chain or similar roles.
• Strong understanding of retail workflows, inventory management and loss prevention.
• Excellent analytical and problem-solving skills with ability to interpret data.
• Proficiency in retail management software and Microsoft Excel.
• Strong organizational and project management skills in a hybrid environment.

Responsibilities

• Analyze and improve store operations to boost efficiency and cut costs.
• Oversee inventory management and optimize stock levels across locations.
• Enforce company policies on store operations, safety and compliance.
• Support store managers in resolving operational challenges.
• Manage vendor relationships and coordinate with suppliers for timely deliveries.
• Develop and deliver training programs for store staff on best practices.
• Monitor store performance metrics and report to senior management.
• Identify opportunities for process improvements and implement changes.
• Collaborate with marketing and IT to support strategic objectives.
• Conduct site visits to Pretoria and regional stores as needed.

Skills

Retail ops

Inventory mgmt

Data analysis

Excel

Vendor mgmt

Cross-functional

Education

Bachelor's degree

Tools

Retail management software

Microsoft Excel

Job description

About the Role

Our client, a fast-growing retail enterprise, is seeking a meticulous and proactive Retail Operations Specialist to support their operations based in Pretoria. This role is instrumental in ensuring the smooth and efficient functioning of all retail activities across the Gauteng region. You will be responsible for optimizing store processes, implementing best practices, and driving operational excellence. The ideal candidate will possess a strong analytical mindset and a deep understanding of retail workflows, inventory management, and supply chain logistics. This hybrid position allows for a blend of remote work flexibility and essential on-site engagement within the Pretoria area, facilitating hands-on oversight and team collaboration. Join us in shaping the operational future of a dynamic retail brand.

Key Responsibilities

• Analyze and improve store operational processes to enhance efficiency and reduce costs.
• Oversee inventory management systems, ensuring accuracy and optimizing stock levels across all locations.
• Implement and enforce company policies and procedures related to store operations, safety, and compliance.
• Support store managers in resolving operational challenges and implementing solutions.
• Manage vendor relationships and coordinate with suppliers to ensure timely delivery of goods.
• Develop and conduct training programs for store staff on operational best practices.
• Monitor store performance metrics and provide regular reports to senior management.
• Identify opportunities for process improvement and implement change initiatives.
• Collaborate with cross-functional teams, including marketing and IT, to support strategic objectives.
• Conduct site visits to Pretoria and other regional stores as required to assess operations and provide support.

Requirements

• Proven experience in retail operations, supply chain, or a similar role.
• Strong understanding of retail workflows, inventory management, and loss prevention strategies.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data.
• Proficiency in retail management software and Microsoft Office Suite, particularly Excel.
• Strong organizational and project management skills, with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Ability to work effectively in a hybrid environment, balancing remote responsibilities with on-site requirements in Pretoria.
• Bachelor's degree in Business Administration, Logistics, or a related field is preferred.
• Experience in developing and delivering training programs is a plus.
• Knowledge of health and safety regulations within a retail environment.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development in retail operations.
• Hybrid work model offering flexibility and work-life balance.
• A collaborative and supportive work environment in Pretoria.
• Contribution to strategic operational improvements within a leading retail company.