Retail Operations Supervisor - Kimberley

Placements24; Noord-Kaap; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts

Training on operational best practices

Career advancement opportunities

Stable, supportive work environment

Job summary

Placements24 in Kimberley, Northern Cape, seeks a proactive Retail Operations Supervisor to oversee day-to-day store functions, inventory control, and adherence to policy. You will collaborate with the Store Manager to optimize stock levels, coordinate deliveries, and maintain store standards while leading the store team.

The role requires at least 2 years in retail ops or supervision, strong organizational skills, and effective communication.

Qualifications

• Minimum of 2 years of experience in retail operations or a supervisory role.
• Strong understanding of inventory control and stock management.
• Excellent organizational and time-management skills with attention to detail.
• Ability to lead and motivate a team with good communication skills.
• Proficiency with POS systems and retail software.

Responsibilities

• Supervise daily store operations ensuring efficiency and adherence to standards.
• Oversee inventory management including receiving, stocking, and cycle counts.
• Monitor stock movement, identify discrepancies, and participate in investigations.
• Ensure compliance with health, safety, and security procedures.
• Assist with staff scheduling, training, and store team guidance.
• Maintain store presentation and cleanliness; support visual merchandising.
• Manage deliveries and coordinate with suppliers for timely receipt of stock.
• Handle sales transactions and customer inquiries related to operations.
• Support Store Manager in implementing operational improvements and achieving targets.

Skills

Retail operations

Stock management

Team leadership

POS systems

Inventory control

Organizational skills

Tools

Inventory software

Job description

About the Role Our client, a prominent national retailer, is seeking a proactive and organized Retail Operations Supervisor to support their operations in Kimberley, Northern Cape. This role is essential for ensuring the smooth day-to-day functioning of the store, focusing on operational efficiency, inventory management, and adherence to company policies. You will work closely with the Store Manager to oversee stock levels, manage deliveries, maintain store standards, and assist in leading the store team. The ideal candidate is detail-oriented, possesses strong organizational skills, and has a solid understanding of retail operational processes. This position requires your presence in the Kimberley store, contributing directly to the operational success and customer experience. You will be a key player in maintaining high standards and driving efficiency in our Kimberley outlet.

Key Responsibilities

• Supervise and execute daily store operations, ensuring efficiency and adherence to company standards.
• Oversee inventory management, including receiving, stocking, and cycle counts to maintain accurate stock levels.
• Monitor stock movement, identify discrepancies, and participate in inventory investigations.
• Ensure compliance with health, safety, and security procedures within the store.
• Assist with staff scheduling, training, and provide guidance to the store team on operational matters.
• Maintain store presentation, including visual merchandising support and cleanliness standards.
• Manage deliveries and coordinate with suppliers to ensure timely receipt of merchandise.
• Process sales transactions and handle customer inquiries related to operational aspects of the store.
• Support the Store Manager in implementing operational improvements and achieving store targets.

Requirements

• Minimum of 2 years of experience in retail operations, stock management, or a supervisory role.
• Demonstrated understanding of inventory control, merchandising, and store operations.
• Strong organizational and time management skills with excellent attention to detail.
• Ability to lead and motivate a team, with good communication skills.
• Proficiency in using point-of-sale (POS) systems and inventory management software.
• Ability to work effectively in a fast-paced retail environment.
• Flexibility to work various shifts, including weekends, as required in Kimberley.
• A proactive approach to identifying and resolving operational issues.

Benefits

• Competitive hourly wage and potential for overtime.
• Opportunities for career advancement within retail operations.
• Employee discounts on a wide range of products.
• Training on operational best practices and team leadership.
• A stable and supportive work environment in Kimberley.