Retail Sales Lead

Placements24; Noord-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Career growth

Training & development

Team in Kimberley

Job summary

Placements24 in Kimberley seeks an enthusiastic Retail Sales Lead to guide the sales team and elevate customer engagement at our client's store. You will mentor junior staff, drive sales performance, and ensure a superior shopping experience.

The role requires strong sales techniques, excellent communication, and a customer-centric approach. Work closely with the Store Manager to meet targets, maintain visual standards, and contribute to a positive, productive team atmosphere.

Qualifications

• Proven experience in retail sales with a track record of hitting targets.
• Leadership or supervisory experience is highly desirable.
• Strong communication and interpersonal skills.
• Ability to train and mentor team members effectively.
• Customer-centric approach and passion for retail.

Responsibilities

• Lead and motivate the sales team to achieve store targets.
• Provide excellent customer service and assist with product selection and inquiries.
• Train and coach staff on product knowledge, sales techniques and service standards.
• Assist with visual merchandising and store presentation standards.
• Accurate and efficient handling of customer transactions and payments.

Skills

Leadership

Customer service

Communication

Training/mentoring

Job description

About the Role

Our client is seeking an enthusiastic and experienced Retail Sales Lead to guide their sales team and enhance customer engagement at their store in Kimberley . As a Sales Lead, you will be instrumental in driving sales performance, mentoring junior staff, and ensuring a superior customer experience. This role requires a strong understanding of sales techniques, excellent interpersonal skills, and a passion for the retail industry. You will work closely with the Store Manager to achieve sales targets and maintain high operational standards within the Kimberley branch, contributing to a positive and productive team atmosphere.

Key Responsibilities

• Lead and motivate the sales team to achieve individual and store sales targets.
• Provide exceptional customer service, assisting customers with product selection and inquiries.
• Train and coach sales associates on product knowledge, sales techniques, and customer service standards.
• Assist with visual merchandising and maintaining store presentation standards.
• Process customer transactions accurately and efficiently, handling any payment issues.

Requirements

• Proven experience in a retail sales role, with demonstrated success in achieving targets.
• Previous experience in a leadership or supervisory capacity is highly desirable.
• Strong communication, interpersonal, and customer service skills.
• Ability to train and mentor team members effectively.
• A passion for retail and a customer-centric approach.

Benefits

• Competitive salary and performance-based incentives.
• Employee discounts on merchandise.
• Opportunities for professional development and career growth within retail.
• A dynamic and supportive team environment in Kimberley .
• Potential for promotion to Assistant Store Manager roles.