Retail Operations Specialist

Placements24; Gauteng; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Training opportunities

Structured corporate environment

Influence operational strategies

Job summary

Placements24 is seeking a Retail Operations Specialist based in Pretoria to optimize store processes and drive operational efficiency across the Gauteng retail network. You will support store teams, manage inventory initiatives, and help enforce company policies to ensure safe, compliant operations.

The role requires a Bachelor’s degree and 3+ years in retail operations or a similar analytical role, with strong Excel skills and excellent communication.

Qualifications

• 3+ years of experience in retail operations, logistics, or a similar analytical role.
• Bachelor's degree in a related field is preferred.
• Proficiency in Microsoft Excel and inventory management systems.
• Excellent communication and project management skills.

Responsibilities

• Analyze store operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement standard operating procedures (SOPs) for store activities.
• Support inventory management processes, including cycle counts and stock reconciliation.
• Assist in the implementation of loss prevention initiatives and monitor store shrink.
• Provide operational support and guidance to store managers and teams.
• Ensure compliance with health, safety, and company policies across all retail locations.

Skills

Analytical thinking

Retail ops experience

Excel

Inventory management

Project management

Communication

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Inventory management software

MS Office Suite

Job description

About the Role

Our client is seeking an organized and analytical Retail Operations Specialist to support their retail network, based in Pretoria . This pivotal role focuses on optimizing store processes, ensuring operational efficiency, and supporting store teams to achieve business objectives. You will be involved in everything from inventory management and loss prevention strategies to ensuring compliance with company policies. This position is ideal for a candidate with a strong operational mindset, excellent problem-solving skills, and a commitment to driving best practices across the Gauteng retail landscape.

Key Responsibilities

• Analyze store operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and implement standard operating procedures (SOPs) for store activities.
• Support inventory management processes, including cycle counts and stock reconciliation.
• Assist in the implementation of loss prevention initiatives and monitor store shrink.
• Provide operational support and guidance to store managers and teams.
• Ensure compliance with health, safety, and company policies across all retail locations.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.
• 3+ years of experience in retail operations, logistics, or a similar analytical role.
• Strong analytical and problem-solving capabilities.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience with inventory management systems and retail operational software.
• Excellent communication and project management skills.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to influence operational strategies across a retail chain.
• Professional development and training opportunities.
• Work within a structured and supportive corporate environment.
• Contribute to the efficiency and success of retail operations in Pretoria .