Operations Manager - Retail

Placements24; Vereeniging; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Commission and bonus

Health insurance

Retirement plan

Employee discounts

Career progression

Job summary

Placements24 is seeking an experienced Operations Manager to oversee Vereeniging area retail operations. You will drive sales, optimize store performance, and lead teams to deliver excellent customer service.

The role emphasizes inventory control, visual merchandising, and adherence to health and safety regulations across all outlets. A strong track record in retail leadership and strategic execution is essential.

Qualifications

• Bachelor's degree in Business Management or related field.
• Minimum of 5 years of experience in retail operations management.
• Proven track record of driving sales growth and improving operational efficiency.

Responsibilities

• Manage daily operations of multiple retail stores, ensuring efficiency and profitability.
• Develop and implement sales strategies and customer service initiatives.
• Oversee inventory, merchandising and visual standards across locations.
• Recruit, train, motivate and manage retail staff to achieve targets and high performance.
• Ensure compliance with company policies and health and safety regulations.

Skills

Leadership

Staff management

Customer service

Sales growth

Operations management

POS systems

Education

Bachelor's degree in Business Management

Tools

POS systems

Retail management software

Job description

Our client is seeking a dynamic Operations Manager to oversee their retail operations in the Vereeniging area. This role is responsible for ensuring the smooth and profitable operation of multiple retail outlets, driving sales, managing staff, and maintaining high standards of customer service. You will develop and implement operational strategies, monitor performance metrics, and foster a positive and productive work environment for all retail teams. This is an excellent opportunity for a seasoned retail manager to make a significant impact.

Key Responsibilities

• Manage the daily operations of multiple retail stores, ensuring operational efficiency and profitability.
• Develop and implement sales strategies and customer service initiatives to enhance the customer experience.
• Oversee inventory management, merchandising, and visual standards across all locations.
• Recruit, train, motivate, and manage retail staff to achieve sales targets and maintain high performance.
• Ensure compliance with all company policies, procedures, and health and safety regulations.

Requirements

• Bachelor's degree in Business Management or a related field.
• Minimum of 5 years of experience in retail operations management .
• Proven track record of driving sales growth and improving operational efficiency in retail.
• Strong leadership, team management, and customer service skills.
• Experience with retail management software and POS systems.

Benefits

• Competitive salary with commission and bonus opportunities.
• Comprehensive health insurance and retirement planning options.
• Generous employee discounts on products.
• Opportunities for career progression within the retail sector.
• A vibrant work environment in the Vereeniging retail landscape.