Retail Operations Manager

Placements24; Randburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Bonus incentives

Health benefits

Employee discounts

Career growth

Dynamic work environment

Job summary

Placements24 is seeking a results-driven Retail Operations Manager to oversee the Randburg retail presence. The role focuses on profitably operating multiple locations, optimizing sales, customer experience, and efficiency. You will lead store managers, uphold brand standards, and drive performance improvements.

The position requires strong leadership and data-driven decision making, with travel between sites as needed in the Randburg area to ensure consistent standards and growth.

Qualifications

• Minimum 5 years of experience in retail operations management.
• Experience overseeing multiple locations.
• Strong leadership and communication skills.
• Proficiency in data analysis.

Responsibilities

• Develop and implement operational strategies to maximize sales and profitability across all assigned retail locations.
• Oversee store operations, including inventory management, visual merchandising, and customer service standards.
• Lead, coach, and develop store managers and their teams to achieve performance targets.
• Ensure consistent implementation of company policies, procedures, and brand standards.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Manage operational budgets and control expenses effectively.

Skills

Leadership

Communication

Problem-solving

Data analysis

Travel frequently

Retail management software

Education

Bachelor's degree in Business Management or Retail Management

Job description

About the Role

Our client is seeking a results-driven Retail Operations Manager to oversee their retail presence in the Randburg area. This role is responsible for ensuring the smooth and profitable operation of multiple retail locations, focusing on optimizing sales, customer experience, and operational efficiency. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a proven ability to drive performance improvements across various store sites. You will work closely with store managers and teams to implement strategic initiatives and maintain high standards of service and presentation, directly impacting the brand's success in this key market.

Key Responsibilities

• Develop and implement operational strategies to maximize sales and profitability across all assigned retail locations.


• Oversee store operations, including inventory management, visual merchandising, and customer service standards.


• Lead, coach, and develop store managers and their teams to achieve performance targets.


• Ensure consistent implementation of company policies, procedures, and brand standards.


• Analyze sales data and market trends to identify opportunities for growth and improvement.


• Manage operational budgets and control expenses effectively.

Requirements

• Bachelor's degree in Business Management, Retail Management, or a related field.


• Minimum of 5 years of experience in retail operations management, with experience overseeing multiple locations.


• Demonstrated success in driving sales growth and improving operational efficiency in a retail environment.


• Strong leadership, communication, and problem-solving skills.


• Proficiency in retail management software and data analysis.


• Ability to travel regularly between store locations as needed.

Benefits

• Competitive salary with attractive bonus incentives tied to store performance.


• Comprehensive health and wellness benefits.


• Employee discounts and other retail-specific perks.


• Opportunities for career growth and advancement within the retail sector.


• A dynamic and fast-paced work environment.