Retail Operations Manager

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Car allowance

Bonus

Career growth

Leadership development

Dynamic environment

Job summary

Placements24 in Sandton seeks an experienced Retail Operations Manager to oversee multi-site operations, drive profitability, and lead regional teams. The role focuses on strategic planning, budget stewardship, and ensuring consistent customer experiences.

The successful candidate will implement operational best practices, mentor managers, and use data analytics to optimize performance across locations, shaping the future of the regional retail footprint.

Qualifications

• Significant experience leading multi-unit retail operations.
• Proven ability to improve efficiency and financial performance.
• Strong grasp of P&L analysis and budgeting.

Responsibilities

• Develop strategic operational plans to enhance store performance.
• Oversee budgets, P&L statements, and regional expenditures.
• Ensure compliance with company policies and legal regulations.
• Implement best practices across all retail locations.
• Lead and mentor store management teams to hit targets.
• Analyze operations data to identify improvement opportunities.

Skills

Leadership

Budgeting

P&L analysis

Data analysis

Retail management systems

Strategic planning

Decision-making

Tools

Retail management systems

Data analysis tools

Job description

About the Role

Our client is seeking a strategic and results-driven Retail Operations Manager to oversee operations for their Sandton region. This senior role involves optimizing store performance, managing budgets, ensuring compliance, and leading operational excellence across multiple locations. You will work closely with store managers, district managers, and corporate teams to implement operational strategies that drive efficiency, profitability, and consistent customer experiences. This is a challenging and rewarding opportunity for an experienced leader to shape the operational future of a key retail area.

Key Responsibilities

• Develop and execute strategic operational plans to enhance store performance and profitability.
• Oversee and manage budgets, P&L statements, and operational expenditures for the region.
• Ensure compliance with all company policies, procedures, and legal regulations.
• Implement and monitor operational best practices across all retail locations.
• Lead, mentor, and develop store management teams to achieve operational targets.
• Analyze operational data and identify areas for improvement and innovation.

Requirements

• Significant experience as a Retail Operations Manager or in a multi-unit retail leadership role.
• Proven track record of driving operational efficiency and financial results.
• Strong understanding of retail management, P&L analysis, and budgeting.
• Excellent leadership, strategic planning, and decision-making skills.
• Proficiency in retail management systems and data analysis tools.

Benefits

• Highly competitive salary and bonus structure.
• Car allowance and comprehensive benefits package.
• Significant opportunities for career growth and leadership development.
• Strategic influence on business operations.
• A dynamic and results-oriented work environment.