Retail Store Manager

Placements24; Benoni; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Health and wellness benefits

Employee discounts

Career advancement opportunities

Ongoing training and development

Job summary

Placements24 in Benoni seeks an experienced Retail Store Manager to lead daily store operations on-site, drive sales performance and ensure top-tier customer service. You will manage staff, inventory, and visual standards while implementing company policies to maximize profitability.

The role requires strong leadership, retail operation knowledge, and excellent communication. Flexible hours including weekends may be required in a dynamic retail environment.

Qualifications

• 3–5 years of experience in retail management.
• Proven ability to lead and motivate a team to achieve sales goals.
• Strong understanding of retail operations and customer service best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience using POS systems and retail management software.

Responsibilities

• Oversee daily store operations, ensuring smooth sales, service and tasks.
• Train, manage and motivate staff to hit sales targets and deliver great service.
• Enforce company policies and retail standards.
• Control inventory through ordering, receiving, stocking and audits to minimize loss.
• Develop strategies to increase sales, loyalty and profitability.
• Maintain high standards of visual merchandising and store cleanliness.

Skills

Retail management

Team leadership

Customer service

Inventory management

POS systems

Tools

POS software

Inventory software

Job description

About the Role

Our client is seeking an experienced and results-oriented Retail Store Manager to lead their team in Benoni . This position is responsible for all aspects of store operations, including sales performance, customer satisfaction, staff management, and inventory control. You will drive sales by motivating your team, ensuring excellent customer service, and maintaining operational efficiency. This is an on-site role within a vibrant retail setting, offering the opportunity to make a significant impact on the store's success and foster a positive, productive work environment for your staff.

Key Responsibilities

• Oversee daily store operations, ensuring smooth execution of sales, customer service, and operational tasks.
• Manage, train, and motivate a team of retail staff to achieve sales targets and provide excellent customer service.
• Implement and enforce company policies and procedures, ensuring compliance with all retail standards.
• Manage inventory levels, including ordering, receiving, stocking, and conducting regular audits to minimize loss.
• Develop and execute strategies to increase sales, customer loyalty, and store profitability.
• Ensure the store maintains a high standard of visual merchandising and cleanliness.

Requirements

• Minimum of 3-5 years of experience in retail management.
• Proven ability to lead and motivate a team to achieve sales goals.
• Strong understanding of retail operations, inventory management, and customer service best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using POS systems and other retail management software.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Competitive annual salary and performance-based bonuses.
• Comprehensive health and wellness benefits package.
• Employee discounts on merchandise.
• Opportunities for career advancement within the retail organization.
• Ongoing training and development programs.