Retail Store Manager

Placements24; Gauteng; Hybrid; ZAR 300,000 - 500,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Employee discounts

Job summary

Placements24 is seeking a dynamic Retail Store Manager for a Centurion location, balancing on-site leadership with strategic remote planning in a hybrid setup. You will drive sales, optimize operations, and foster a positive store culture while overseeing staff development, customer engagement, inventory control and visual merchandising.

The role demands proven leadership, strong communication, and the ability to analyze data to implement effective improvements.

Qualifications

• Proven experience in retail leadership or similar role.
• Strong understanding of retail operations, sales and customer service.
• Excellent leadership, communication and interpersonal skills.
• Ability to analyze sales data and strategize improvements.
• Experience with inventory management and POS systems.

Responsibilities

• Lead, motivate, and manage a team to meet sales targets and customer needs.
• Oversee daily store operations from opening to closing.
• Implement merchandising strategies to maximise product appeal.
• Manage inventory, conduct stock takes, and minimise discrepancies.
• Handle escalations and drive high customer satisfaction.
• Recruit, train, and develop store staff for high performance.

Skills

Retail leadership

Customer service

Operations management

Sales analytics

POS software

Tools

POS software

Inventory systems

Job description

About the Role

Our client is seeking a dynamic and experienced Retail Store Manager to lead their team in Centurion . This role requires a passionate individual who can drive sales, manage operations efficiently, and cultivate a positive store culture. You will be responsible for all aspects of store performance, from staff development and customer engagement to inventory control and visual merchandising. This is an exciting opportunity for a proven leader to take ownership of a successful retail location and contribute to the overall growth of the brand in a hybrid work capacity, balancing on-site leadership with strategic remote planning.

Key Responsibilities

• Lead, motivate, and manage a team of retail associates to achieve sales targets and provide outstanding customer service.


• Oversee daily store operations, ensuring smooth and efficient workflow from opening to closing.


• Implement visual merchandising strategies to maximize product appeal and drive sales.


• Manage inventory levels, conduct regular stock takes, and minimize stock discrepancies.


• Handle customer escalations and ensure prompt resolution of complaints to maintain high satisfaction.


• Recruit, train, and develop store staff to foster a high-performing team culture.

Requirements

• Proven experience as a Retail Manager or in a similar leadership role.


• Strong understanding of retail operations, sales, and customer service principles.


• Excellent leadership, communication, and interpersonal skills.


• Ability to analyze sales data and develop effective strategies for improvement.


• Experience with inventory management systems and point-of-sale (POS) software.


• Demonstrated ability to manage budgets and control operational costs.

Benefits

• Competitive salary and performance-based bonuses.


• Health insurance and retirement savings plan.


• Generous employee discounts on all products.


• Ongoing training and professional development opportunities.


• A supportive management structure with opportunities for growth within the company in Centurion .