Retail Operations Lead

Placements24; Soweto; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Employee discounts

Provident fund

Medical aid

Job summary

Placements24 in Soweto, Gauteng, is seeking a proactive Retail Operations Lead to optimise store performance across the region. You will oversee inventory management, staff scheduling, process improvements, and ensure adherence to company standards.

You will support store management teams, conduct regular store audits, and drive efficiency while controlling costs. The role demands strong analytical, leadership, and communication skills.

Qualifications

• 3-5 years experience in retail operations management
• Strong understanding of inventory control and logistics
• Proven ability to analyze data and drive improvements
• Excellent leadership, communication, and problem-solving skills
• Proficiency in POS systems and retail management software

Responsibilities

• Lead inventory management to minimise stockouts or overstock
• Manage staff scheduling to control labor costs
• Implement and monitor operational procedures
• Conduct regular store audits for health, safety and standards
• Identify opportunities for process improvements and implement solutions
• Support store managers with operational challenges and best practices

Job description

Our client is seeking a proactive and experienced Retail Operations Lead to enhance the operational efficiency of their stores in the vibrant Soweto area. You will be responsible for overseeing key operational functions, including inventory management, staff scheduling, process improvement, and ensuring compliance with company standards. This role requires a detail-oriented individual with a strong background in retail operations and a commitment to driving performance. You will play a crucial role in supporting store management teams and contributing to the overall success and profitability of the retail outlets in the Gauteng region.

Key Responsibilities

• Lead and optimize inventory management processes, ensuring accuracy and minimizing stockouts or overstock.


• Develop and manage effective staff scheduling to meet operational needs and control labor costs.


• Implement and monitor operational procedures to ensure efficiency and adherence to company policies.


• Conduct regular store audits to assess compliance with health, safety, and operational standards.


• Identify opportunities for process improvements and implement solutions to enhance store performance.


• Support store managers with operational challenges and provide guidance on best practices.

Requirements

• Minimum of 3-5 years of experience in retail operations management or a similar role.


• Strong understanding of inventory control, supply chain, and operational logistics.


• Proven ability to analyze operational data and implement improvements.


• Excellent leadership, communication, and problem-solving skills.


• Proficiency in POS systems and retail management software.


• A track record of successfully managing operational projects is highly desirable.

Benefits

• Competitive salary package commensurate with experience and expertise.


• Comprehensive benefits including medical aid and a provident fund.


• Opportunities for professional growth and development in retail operations leadership.


• Employee discounts on a wide range of merchandise.


• A challenging yet rewarding role within a reputable retail organization in Soweto.