Retail Operations Assistant

Placements24; Richards Bay; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Retail training

Career progression opportunities

Supportive team

Job summary

Placements24 is seeking a proactive Retail Operations Assistant for our Richards Bay store in KwaZulu-Natal. You will support day-to-day store functions, including inventory tracking, customer service, and administrative tasks to help the management team maintain operational excellence.

The role emphasizes accuracy, teamwork, and a willingness to learn, with training on retail operations and systems and opportunities for career progression within retail operations.

Qualifications

• Previous experience in a retail or administrative support role.
• Strong organizational skills and attention to detail.
• Proficiency in basic computer applications, including POS systems.
• Good communication and customer service skills.
• Ability to multitask and work effectively in a fast-paced environment.
• A willingness to learn and take on new responsibilities is crucial.

Responsibilities

• Assist with inventory management, including receiving stock, conducting stocktakes, and maintaining accurate records.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Handle customer inquiries and provide assistance, escalating issues to management when necessary.
• Maintain store cleanliness and organization, ensuring a welcoming shopping environment.
• Support the implementation of store policies and procedures.
• Assist with administrative tasks, such as preparing reports and managing schedules.

Skills

Inventory management

Customer service

Communication

Organizational skills

Multitasking

Tools

POS systems

Basic computer skills

Job description

About the Role

Our client is seeking a proactive and organized Retail Operations Assistant to support the efficient functioning of their store in Richards Bay, KwaZulu-Natal . This role is vital in ensuring smooth day-to-day operations, from inventory management to customer support and administrative tasks. You will be a key support to the store management team, helping to maintain high standards of operational excellence and contributing to a positive store environment. This is an excellent opportunity for someone looking to build a career in retail operations.

Key Responsibilities

• Assist with inventory management, including receiving stock, conducting stocktakes, and maintaining accurate records.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Handle customer inquiries and provide assistance, escalating issues to management when necessary.
• Maintain store cleanliness and organization, ensuring a welcoming shopping environment.
• Support the implementation of store policies and procedures.
• Assist with administrative tasks, such as preparing reports and managing schedules.

Requirements

• Previous experience in a retail or administrative support role.
• Strong organizational skills and attention to detail.
• Proficiency in basic computer applications, including POS systems.
• Good communication and customer service skills.
• Ability to multitask and work effectively in a fast-paced environment.
• A willingness to learn and take on new responsibilities is crucial.

Benefits

• Competitive annual salary.
• Employee discounts on store products.
• Training on retail operations and systems.
• A supportive team environment.
• Opportunities for career progression within retail operations.