Retail Operations Administrator

Tailormade Solution; Durban; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A retail operations firm in Durban is looking for an organized Retail Operations Administrator to support day-to-day administration and staff coordination. The successful candidate will manage payroll processes, oversee timesheet balancing, and handle site visits. A minimum of 3-5 years in administration or retail support is required, along with a driver's license and reliable vehicle. Applications should be sent to the provided email addresses for consideration.

Qualifications

• Minimum 3-5 years of experience in administration or retail operations support.
• Valid driver's license with own reliable vehicle is mandatory.
• Experience with recruitment administration and screening CVs required.

Responsibilities

• Calculate and balance timesheets with Purchase Orders before payroll submission.
• Manage and respond to daily retail requests.
• Conduct staff meetings and provide operational updates.

Skills

Strong knowledge of payroll processes

Excellent communication skills

Attention to detail

Proficient in Microsoft Office

Problem-solving abilities

Education

Grade 12 / Matric Certificate

Tools

monday.com

TMS Online

Job description

We are seeking a highly organized, proactive, and reliable Retail Operations Administrator to join our team. The successful candidate will play a key role in supporting retail operations, ensuring smooth day-to-day administration, staff coordination, and compliance across multiple sites.

Key Responsibilities

• Calculate and balance timesheets with Purchase Orders (POs) before submitting to payroll.
• Manage and respond to daily retail requests.
• Upload POs and timesheets to monday.com every Monday.
• Screen CVs and upload required documents to TMS Online.
• Conduct site visits and handle disciplinary matters when required.
• Monitor and enforce staff dress code standards.
• Submit invoices and collect Acknowledgement of Debt (AOD) forms.
• Follow up and resolve payroll queries.
• Be available to work weekends and after hours when operationally required.
• Manage and ensure timely submission of ASAP rosters.
• Ensure all staff members are issued with and wear name badges.
• Collect weekly cashier shortages and upload reports to monday.com.
• Conduct staff meetings and provide operational updates.
• Share POs on the staff WhatsApp group and ensure additional POs are requested before placing staff onsite for extra store requests.

Minimum Requirements

• Grade 12 / Matric Certificate.
• Minimum 3-5 years’ experience in administration or retail operations support.
• Valid driver’s license with own reliable vehicle is compulsory.
• Strong knowledge of payroll processes, timesheets, and roster management.
• Experience with recruitment administration and screening CVs.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experience using online systems such as monday.com and TMS Online will be advantageous.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Willingness to travel for site visits and work flexible hours when required.

Please send your CV to: [e-mail] and [e-mail]