Retail Customer Champion & Merchandising Assistant

Cashbuild Limited; Eshowe; On-site; ZAR 90,000 - 150,000; Full time

Job summary

Cashbuild Limited is hiring a General Assistant (Internal Applications Only) to support in-store customer service and merchandising. You will handle queries, assist with complaints, and keep stock areas organized and safe according to store layouts.

The role requires basic math, reliable communication in English and local languages, and the ability to work shifts, weekends, and public holidays. Previous retail exposure is advantageous.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related work experience
• Grade 12 without related work experience
• Ability to communicate in English and the dominant local language
• Valid South African ID or work permit
• Ability to perform basic calculations accurately
• Willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Provide comprehensive customer service in-store
• Assist customers with product queries and complaints
• Merchandise stock and ensure shelf price labelling is accurate
• Keep designated area clean, organized and safe
• Ensure area is fully merchandised per store layout and planograms
• Maintain clear aisles and safe access for customers and staff
• Complete checklists for canteen and toilet/showers schedules
• Assist with OHSA safety requirements within area of responsibility

Skills

Customer service

Merchandising

Communication

Teamwork

Education

Grade 10 or NQF 3

Grade 12 without related experience

Job description

Cashbuild Limited is hiring a General Assistant (Internal Applications Only) to support in-store customer service and merchandising. You will handle queries, assist with complaints, and keep stock areas organized and safe according to store layouts.

The role requires basic math, reliable communication in English and local languages, and the ability to work shifts, weekends, and public holidays. Previous retail exposure is advantageous.