Store General Assistant: Customer Service & Merchandising

Cashbuild Limited

Nkomazi

On-site

ZAR 73,000 - 95,000

Full time

3 days ago

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Job summary

Cashbuild Limited is seeking a General Assistant (Internal Applications Only) to provide comprehensive customer service in-store. You will merchandise stock, label shelves with prices, and maintain housekeeping within your designated area.

The role requires good communication, basic arithmetic, and the ability to work shifts including weekends and public holidays. Responsibilities include assisting customers, resolving complaints, ensuring proper presentation of stock per planograms, and

Qualifications

Requires English and dominant regional language communication.
Ability to perform basic calculations accurately.
Willingness to work shifts, weekends and public holidays.
Must be able to work under pressure and maintain composure.

Responsibilities

Advise and assist customers on correct products and queries.
Assist with and resolve customer complaints.
Merchandise bulk stock area safely and according to store layout plan.
Ensure area is fully merchandised according to store layout and planograms.
Keep area free of obstacles; merchandise stock after receipt for safe customer movement.
Ensure accurate shelf price labelling within area of responsibility.
Complete the duty checklist for canteen and toilet/showers schedule.
Follow OHSA safety requirements and report any discrepancies or damaged stock to Store Manager.