Customer Service & Merchandising Assistant

Cashbuild Limited; Pomeroy; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cashbuild Limited is hiring a General Assistant (Internal Applications Only) to provide comprehensive customer service in-store, merchandise stock, label shelves, and maintain housekeeping within the assigned area.

The role requires communicating in English and local language, ability to perform basic calculations, and willingness to work shifts, weekends and public holidays. Candidates must have a relevant education level and be eligible to work in South Africa.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related experience
• Grade 12 without related work experience
• Ability to communicate in English and local dominant language
• Valid South African ID or work permit
• Ability to perform basic calculations accurately
• Willingness to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Advise and assist customers on correct products and queries
• Assist with and resolve customer complaints
• Merchandise bulk stock safely and according to store layout
• Ensure area is fully merchandised according to planograms
• Maintain safe aisles free of obstacles and ensure easy customer access
• Ensure accurate shelf price labelling
• Complete duty checklists for canteen and facilities schedules
• Follow OHSA safety requirements and report discrepancies

Skills

Customer service

Merchandising

Teamwork

Communication

Education

Grade 12

Grade 10 / NQF3

Job description

Cashbuild Limited is hiring a General Assistant (Internal Applications Only) to provide comprehensive customer service in-store, merchandise stock, label shelves, and maintain housekeeping within the assigned area.

The role requires communicating in English and local language, ability to perform basic calculations, and willingness to work shifts, weekends and public holidays. Candidates must have a relevant education level and be eligible to work in South Africa.