Store Service & Merchandising Assistant

Cashbuild Limited; Eshowe; On-site; ZAR 100,000 - 140,000; Full time

Job summary

Cashbuild Limited is seeking a General Assistant to deliver in-store customer service, merchandising of stock, and accurate price labelling. The role requires shift work including weekends and public holidays, with a focus on maintaining a clean, safe, and organized store area.

The successful candidate will handle customer queries, assist with complaints, and ensure planograms are followed. English and local language communication, basic math, and reliable teamwork are essential.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
• Report any discrepancies to the Store Manager
• Report damaged stock within area of responsibility to Store Manager
• Safety (OHSA) compliance within area of responsibility

Skills

Customer service

English communication

Basic arithmetic

Shift work

Education

Grade 12

Grade 10 / NQF 3

Job description

Cashbuild Limited is seeking a General Assistant to deliver in-store customer service, merchandising of stock, and accurate price labelling. The role requires shift work including weekends and public holidays, with a focus on maintaining a clean, safe, and organized store area.

The successful candidate will handle customer queries, assist with complaints, and ensure planograms are followed. English and local language communication, basic math, and reliable teamwork are essential.