Customer Service & Merchandising Assistant

Cashbuild; Gauteng; On-site; ZAR 67,000 - 89,000; Full time

Job summary

Cashbuild is seeking a General Assistant (Internal Applications Only) to provide comprehensive customer service in-store and support merchandising, stock labeling, and housekeeping according to store layout plans.

The role requires basic calculations, ability to work shifts including weekends and public holidays, and compliance with OHSA safety guidelines. English and local language communication are required.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related experience, or Grade 12 with no related experience.
• Ability to communicate in English and the dominant language spoken in the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Must ensure your area is fully merchandised according to Store layout and planograms.
• Ensure shelf price labelling within the area of responsibility.

Skills

English communication

Basic math

Shift work

Education

Grade 10 / NQF 3

Grade 12

Job description

Cashbuild is seeking a General Assistant (Internal Applications Only) to provide comprehensive customer service in-store and support merchandising, stock labeling, and housekeeping according to store layout plans.

The role requires basic calculations, ability to work shifts including weekends and public holidays, and compliance with OHSA safety guidelines. English and local language communication are required.