Retail Cashier & Customer Service Specialist

Clicks Group Limited; Kempton Park; On-site; Full time

Job summary

A prominent retail company is looking for a Shop Assistant/Cashier in Kempton Park. The role focuses on delivering excellent customer service, executing operational tasks at the POS, and promoting the clubcard to enhance customer satisfaction. Ideal candidates should have strong customer orientation, basic math skills, and a willingness to learn. This position offers a fantastic opportunity to kickstart a career in retail and is suitable for matriculants or graduates without prior experience.

Responsibilities

• Deliver service excellence through efficient customer service and operational activities.
• Maintain high levels of accuracy when scanning merchandise and processing payments.
• Promote clubcard and enroll new members to achieve targets.
• Ensure continuity of service by developing product knowledge.
• Support the Group's vision as a health and beauty retailer.

Skills

Basic math’s calculations

Retail/FMCG background

Understanding of stock management

Customer service excellence

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions

Delivering Results

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Job description

A prominent retail company is looking for a Shop Assistant/Cashier in Kempton Park. The role focuses on delivering excellent customer service, executing operational tasks at the POS, and promoting the clubcard to enhance customer satisfaction. Ideal candidates should have strong customer orientation, basic math skills, and a willingness to learn. This position offers a fantastic opportunity to kickstart a career in retail and is suitable for matriculants or graduates without prior experience.