Retail Cashier & Customer Service Specialist

Clicks Group Limited; Roodepoort; On-site; ZAR 111,600 - 167,400; Full time

Job summary

A leading retail company in South Africa seeks an operational team member to ensure outstanding customer service through efficient point of sale activities and effective merchandising. This role requires strong planning and organizational skills, customer orientation, and a background in retail/FMCG. Responsibilities include ensuring accurate transactions, promoting loyalty programs, and maintaining a welcoming shopping environment. Ideal candidates will have strong communication skills and a passion for client satisfaction. Apply before 19 March 2026.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute all operational activities at the point of sale efficiently.
• Maintain high levels of accuracy when processing payments.
• Ensure safe handling of cash.
• Promote Clicks' clubcard to new members.
• Inform customers about promotions to boost sales.
• Provide superior customer service as a brand ambassador.
• Maintain merchandising and housekeeping duties.
• Support the vision to be the first choice health and beauty retailer.
• Stay updated on products, ranges, and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Maths 50% and English 50% at Grade 12 level

Job description

A leading retail company in South Africa seeks an operational team member to ensure outstanding customer service through efficient point of sale activities and effective merchandising. This role requires strong planning and organizational skills, customer orientation, and a background in retail/FMCG. Responsibilities include ensuring accurate transactions, promoting loyalty programs, and maintaining a welcoming shopping environment. Ideal candidates will have strong communication skills and a passion for client satisfaction. Apply before 19 March 2026.