Retail Associate - POS & Customer Experience

Clicks Group Limited; Kariega; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group Limited in Kariega is seeking a friendly store assistant to support in-store operations and deliver excellent customer service. You will handle cash/payments at the till, promote Clicks' clubcard, enroll new members, and ensure merchandising standards and promotions are executed accurately for a positive shopping experience.

The role requires basic maths, knowledge of promotions, and the ability to work with minimal supervision, contributing to the store's target to be the

Qualifications

• Knowledge of basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute all operational activities at the point of sale in a timely and efficient manner.
• Maintain high accuracy when scanning merchandise and processing payments, including clubcard rewards.
• Promote the Clicks' clubcard and enroll new members to hit targets.
• Make customers aware of promotions to boost sales and customer satisfaction.
• Deliver superior customer service as a brand ambassador in-store.
• Maintain merchandising and general housekeeping to store standards.

Skills

Planning and organising

Problem solving

Customer orientation

Relationship building

Following instructions

Results orientation

Teamwork

Persuading and influencing

Resilience under pressure

Education

Grade 12 (Maths 50%, English 50%)

Job description

Clicks Group Limited in Kariega is seeking a friendly store assistant to support in-store operations and deliver excellent customer service. You will handle cash/payments at the till, promote Clicks' clubcard, enroll new members, and ensure merchandising standards and promotions are executed accurately for a positive shopping experience.

The role requires basic maths, knowledge of promotions, and the ability to work with minimal supervision, contributing to the store's target to be the