Retail POS & Customer Experience Associate

Clicks Group Limited; KwaZulu-Natal; On-site; ZAR 140,000 - 190,000; Full time

Job summary

Clicks Group Limited in KwaZulu-Natal is seeking a permanent in-store team member to efficiently handle point-of-sale transactions, promote the clubcard, enroll new members, and maintain accurate cash handling while delivering friendly customer service.

The role requires a customer-focused approach, basic maths skills, and a solid understanding of stock and promotions. You will contribute to merchandising standards and help create a positive shopping experience for every customer.

Qualifications

• Knowledge of basic maths calculations.
• Retail/FMCG background and merchandising principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute point-of-sale transactions accurately and efficiently.
• Promote Clicks' clubcard and enroll new members.
• Maintain high cash-handling accuracy and security.
• Deliver superior customer service while representing the brand.
• Keep store merchandising and housekeeping to standard.
• Stay updated on products, promotions, and events for accurate information.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions

Delivering Results

Working with people

Persuading and Influencing

Coping with Pressures

Education

Maths & English (Grade 12)

Job description

Clicks Group Limited in KwaZulu-Natal is seeking a permanent in-store team member to efficiently handle point-of-sale transactions, promote the clubcard, enroll new members, and maintain accurate cash handling while delivering friendly customer service.

The role requires a customer-focused approach, basic maths skills, and a solid understanding of stock and promotions. You will contribute to merchandising standards and help create a positive shopping experience for every customer.