Retail Assistant Store Manager — Drive Sales & Service

Clicks Group Limited; South Africa; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Clicks Group Morena Mall is seeking an Assistant Store Manager to support the Store Manager in driving sales, service excellence and brand standards. The role focuses on achieving sales targets, managing stock and merchandising, and leading store staff in a permanent capacity.

The successful candidate will oversee store operations, staff scheduling, promotions execution, and customer loyalty initiatives while ensuring compliance and a strong customer experience.

Qualifications

• Essential: Grade 12 (Maths 50% and English 50%).
• Desirable: Degree in Relevant Retail/Business Management.
• Minimum 2 years’ experience in an assistant store management role within retail/FMCG or completed Clicks Trainee Store Management Programme.
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.).

Responsibilities

• To drive sales through promotions and deliver superior customer service.
• To efficiently manage stock, shrinkage, and general housekeeping.
• To execute in-store visual merchandising and promotional standards.
• To motivate and direct staff and cover in the absence of the Store Manager.
• To prepare weekly staff schedules in line with labour policy.
• To handle customer service initiatives and drive club card participation.
• To manage administration, time and attendance records, and HR submissions.

Skills

Sales leadership

Customer service

Merchandising

Stock control

People management

Promotions

Education

Grade 12

Retail/Business degree

Job description

Clicks Group Morena Mall is seeking an Assistant Store Manager to support the Store Manager in driving sales, service excellence and brand standards. The role focuses on achieving sales targets, managing stock and merchandising, and leading store staff in a permanent capacity.

The successful candidate will oversee store operations, staff scheduling, promotions execution, and customer loyalty initiatives while ensuring compliance and a strong customer experience.