Retail Admin Supervisor: Stock & Customer Experience

TFG Limited; South Africa; Presencial; ZAR 96.000 - 144.000; Jornada completa

Descripción de la vacante

TFG Limited is seeking a motivated Retail Sales Assistant in South Africa to support the Store Manager with stock control, administrative tasks and customer service. You will handle cash transactions, assist customers, monitor stock movements, and contribute to a safe, well-organized store while staying aligned with fashion trends.

Candidates should have Grade 12 and at least 3 years' retail or admin experience; the role requires shift work and strong communication.

Formación

• A Grade 12 qualification.
• A minimum of 3 years retail or admin experience.

Responsabilidades

• Assist the Store manager with stock take and store administration.
• Monitor and analyse stock movement within the store.
• Implement risk management procedures to mitigate stock losses and shrinkage.
• Ensure compliance with administration, systems and reporting procedures.
• Extract store reports to analyse turnover and stock performance.
• Understand and present information to Store manager.
• Organise and maintain in-store filing systems.
• Monitor and control cash or transactional activities to ensure processes are followed.
• Uphold in-store safety and security procedures.
• Process customer transactions via active retail system (POS).
• Identify customer needs through professional engagement and communication.
• Establish customer loyalty by promoting cash reward programs.
• Take initiative to improve customer experience and satisfaction.
• Adhere to visual merchandising principles and housekeeping procedures.
• Continuously develop selling skills and product knowledge.
• Work within a team to meet sales targets and store objectives.
• Remain aligned with fashion trends.

Conocimientos

fashion interest

administration

customer service

computer literacy

work admin

work under pressure

shift work

professional communication

planning & organising

independent operator

Educación

Grade 12

Descripción del empleo

TFG Limited is seeking a motivated Retail Sales Assistant in South Africa to support the Store Manager with stock control, administrative tasks and customer service. You will handle cash transactions, assist customers, monitor stock movements, and contribute to a safe, well-organized store while staying aligned with fashion trends.

Candidates should have Grade 12 and at least 3 years' retail or admin experience; the role requires shift work and strong communication.