Guest Experience Lead – New Polokwane Restaurant Launch

Pedros Chicken; Polokwane; Vor Ort; ZAR 60.000 - 100.000; Vollzeit

Zusammenfassung

Pedros Chicken is opening a brand-new restaurant in Polokwane and seeking motivated team members to deliver high-quality dine-in service. You will play a key role in creating a positive customer experience from day one, working in a fast-paced launch environment.

Responsibilities include greeting guests, presenting menus, taking orders, serving food, handling payments, and ensuring cleanliness. Priorities are superb service, teamwork, and professional presentation.

Qualifikationen

• Hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Aufgaben

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Kenntnisse

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Jobbeschreibung

Pedros Chicken is opening a brand-new restaurant in Polokwane and seeking motivated team members to deliver high-quality dine-in service. You will play a key role in creating a positive customer experience from day one, working in a fast-paced launch environment.

Responsibilities include greeting guests, presenting menus, taking orders, serving food, handling payments, and ensuring cleanliness. Priorities are superb service, teamwork, and professional presentation.