Restaurant Supervisor: Lead Team, Elevate Guest Experience

Placements24; Soweto; On-site; ZAR 167,000 - 257,000; Full time

Benefits offered by this job

Tips incentives

Health benefits

Meal discounts

Training & advancement

Team environment

Job summary

Placements24 in Soweto is seeking a dedicated Restaurant Supervisor to lead the dining room team. You will supervise waitstaff, manage daily operations, and ensure exceptional service and presentation.

The ideal candidate has leadership and hospitality experience, excellent interpersonal skills, and the ability to remain calm under pressure while delivering outstanding guest experiences.

Qualifications

• Previous supervisory experience in a restaurant or hospitality setting.
• Strong knowledge of restaurant operations and service standards.
• Excellent leadership, communication, and problem-solving skills.
• Ability to stay calm and effective under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Supervise daily restaurant staff and coordinate operations.
• Ensure prompt, friendly service and guest satisfaction.
• Handle guest inquiries, feedback, and complaints professionally.
• Assist with staff training, scheduling and performance management.
• Oversee table settings, cleanliness and dining area ambiance.
• Monitor inventory of tableware, linens, and service supplies.
• Ensure food safety, hygiene and workplace regulations compliance.

Skills

Leadership

Communication

Problem-solving

Customer service

Job description

Placements24 in Soweto is seeking a dedicated Restaurant Supervisor to lead the dining room team. You will supervise waitstaff, manage daily operations, and ensure exceptional service and presentation.

The ideal candidate has leadership and hospitality experience, excellent interpersonal skills, and the ability to remain calm under pressure while delivering outstanding guest experiences.