Restaurant Supervisor

Placements24; Randburg; On-site; ZAR 96,000 - 165,000; Full time

Benefits offered by this job

Staff meals during shifts

Discounted dining

Advancement opportunities

Job summary

Placements24 in Randburg is seeking a proactive Restaurant Supervisor to oversee daily front-of-house operations and guest experience in a busy dining venue.

You will supervise servers, hosts and bartenders, manage reservations and service flow, and train new staff while supporting the restaurant manager. This role offers a dynamic team environment, competitive pay, staff meals, and opportunities for growth.

Qualifications

• Experience as a supervisor or team leader in hospitality.
• Strong knowledge of restaurant operations and customer service.
• Excellent communication, leadership and interpersonal skills.
• Ability to work under pressure and handle conflicts.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Supervise front-of-house staff including servers, hosts and bartenders.
• Ensure excellent customer service and promptly address complaints.
• Manage reservations, seating and service flow for efficiency.
• Train new staff on service standards and menu knowledge.
• Maintain cleanliness and organization of dining areas.
• Assist Restaurant Manager with inventory, scheduling and operations.

Skills

Leadership

Customer service

Communication

Team supervision

Shift flexibility

Job description

About the Role

Our client is looking for a proactive and service-oriented Restaurant Supervisor to oversee daily operations at their popular dining establishment in Randburg . This role is essential for ensuring a high level of customer service, maintaining operational efficiency, and supporting the restaurant manager. You will be responsible for leading the front-of-house team, managing service flow, and ensuring guest satisfaction. Join a vibrant team that is passionate about delivering an exceptional dining experience in the bustling Gauteng area. This is a fantastic opportunity to grow your career in hospitality management.

Key Responsibilities

• Supervise and coordinate the activities of front-of-house staff, including servers, hosts, and bartenders.
• Ensure excellent customer service is provided to all guests, addressing any concerns or complaints promptly.
• Manage table reservations, seating arrangements, and service flow to optimize efficiency.
• Train new staff members on service standards, menu knowledge, and operational procedures.
• Maintain cleanliness and organization of the dining area and service stations.
• Assist the Restaurant Manager with inventory, scheduling, and operational tasks as needed.

Requirements

• Previous experience as a supervisor or team leader in a restaurant or hospitality setting.
• Strong knowledge of restaurant operations and customer service principles.
• Excellent communication, leadership, and interpersonal skills.
• Ability to handle pressure and resolve conflicts effectively.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive attitude and a commitment to providing outstanding guest experiences in Randburg .

Benefits

• Competitive hourly wage and potential for tips.
• Opportunities for advancement within the restaurant group.
• Staff meals provided during shifts.
• Discounted dining at the restaurant and other group establishments.
• A dynamic and friendly work environment in Randburg .