Restaurant Supervisor

Placements24; Mtubatuba Local Municipality; Vor Ort; ZAR 201.000 - 268.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Staff meals provided

Career growth opportunities

Dynamic work environment

Employee recognition programs

Zusammenfassung

Placements24 is seeking a motivated Restaurant Supervisor in Richards Bay to lead front-of-house operations and uphold exceptional service standards. You will guide a team, coordinate with management, and ensure a positive dining experience for guests.

The role requires strong leadership, excellent communication, and a hands-on approach to customer care. You will work evenings and weekends in a fast-paced hospitality environment, with opportunities for career growth and employee recognition.

Qualifikationen

• Previous supervisory experience in hospitality or food service.
• Excellent customer service and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of POS systems and cash handling.

Aufgaben

• Supervise daily restaurant operations, ensuring smooth service flow and adherence to standards.
• Train and guide front-of-house staff, fostering a team-oriented environment.
• Handle customer inquiries, feedback, and resolve complaints effectively.
• Monitor inventory of service supplies and ensure proper stock levels.
• Maintain cleanliness and organization of the dining area and service stations.

Kenntnisse

Leadership

Customer service

Communication

Problem solving

Staff training

Tools

POS systems

Jobbeschreibung

About the Role

An exciting opportunity exists for a motivated Restaurant Supervisor to join a popular dining establishment in Richards Bay . You will play a key role in ensuring exceptional customer service, efficient front-of-house operations, and a positive dining experience for all patrons. This position requires strong leadership qualities, excellent communication skills, and a passion for the food and beverage industry. You will work closely with the management team to maintain service standards and support staff development.

Key Responsibilities

• Supervise daily restaurant operations, ensuring smooth service flow and adherence to standards.
• Train and guide front-of-house staff, fostering a team-oriented environment.
• Handle customer inquiries, feedback, and resolve any complaints effectively.
• Monitor inventory of service supplies and ensure proper stock levels.
• Maintain cleanliness and organization of the dining area and service stations.

Requirements

• Previous experience in a supervisory role within the restaurant or hospitality sector.
• Excellent customer service and problem-solving skills.
• Strong communication and interpersonal abilities.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of Point of Sale (POS) systems.

Benefits

• Competitive salary and potential for gratuities.
• Staff meals provided during shifts.
• Opportunities for career growth within the hospitality industry.
• A dynamic and fast-paced work environment.
• Employee recognition programs.