Restaurant Operations Leader: Service, People & Profit

SKILLS CONNECTOR; Oos-Kaap; On-site; ZAR 360,000 - 600,000; Full time

Job summary

SKILLS CONNECTOR in South Africa seeks an experienced Restaurant Manager to lead daily operations in a busy franchise environment. You will oversee service, staff, and standards to deliver outstanding guest experiences.

You will manage budgets, control costs, and ensure food safety while coaching team members, scheduling shifts, and maintaining equipment and cleanliness. The role requires leadership, resilience, and a passion for hospitality.

Qualifications

• 3–5 years in restaurant management with large teams.
• Strong understanding of restaurant operations and financial controls.
• Matric and a valid driver's license; hospitality qualification advantageous.

Responsibilities

• Oversee daily restaurant operations for smooth service.
• Ensure compliance with procedures, standards, and brand requirements.
• Monitor food quality, presentation, and service delivery.
• Maintain high standards of cleanliness, hygiene, and food safety.
• Ensure all equipment is properly maintained and operational.
• Manage opening and closing procedures.
• Recruit, train, mentor, and develop restaurant employees.
• Schedule staff shifts according to operational requirements.
• Manage employee performance through coaching and regular performance reviews.
• Conduct disciplinary procedures where necessary in line with labour legislation.
• Promote teamwork, motivation, and a positive working environment.
• Ensure staff comply with policies, grooming standards, and uniform requirements.
• Achieve sales and profitability targets; manage budgets and control costs.
• Monitor labour costs and scheduling efficiencies; control stock levels and wastage.
• Conduct stock takes and investigate variances; ensure cash handling accuracy.
• Analyze financial reports and implement corrective actions.

Skills

Restaurant operations management

Leadership

Customer service excellence

Financial management

Stock & inventory management

Planning & organisation

Problem-solving

Staff coaching & development

Disciplinary procedures

Education

Grade 12 / Matric

Hospitality management qualification (advantageous)

Tools

Microsoft Office

POS systems

Job description

SKILLS CONNECTOR in South Africa seeks an experienced Restaurant Manager to lead daily operations in a busy franchise environment. You will oversee service, staff, and standards to deliver outstanding guest experiences.

You will manage budgets, control costs, and ensure food safety while coaching team members, scheduling shifts, and maintaining equipment and cleanliness. The role requires leadership, resilience, and a passion for hospitality.