Restaurant Manager

Placements24; Randburg; On-site; ZAR 391,000 - 670,000; Full time

Benefits offered by this job

Bonus opportunities

Healthcare and retirement benefits

Employee discounts

Paid annual leave

Professional development

Profit sharing

Job summary

Placements24 is recruiting a Restaurant Manager for a popular Randburg dining establishment. You will oversee day-to-day operations, lead front-of-house teams, maintain service excellence, and drive profitability through cost control and standards adherence.

The ideal candidate will have 4+ years of restaurant management experience, strong leadership and communication skills, proficiency with POS systems, and a passion for delivering memorable dining experiences while ensuring health and safety

Qualifications

• 4+ years in restaurant management.
• Experience leading diverse teams.
• Strong communication and leadership.
• Proficiency with POS systems.
• Ability to manage budgets and costs.

Responsibilities

• Manage daily restaurant operations and service standards.
• Lead, train and motivate front-of-house staff.
• Ensure exceptional guest service and issue resolution.
• Oversee hygiene, health and safety compliance.
• Control inventory, ordering and costs to minimize waste.
• Collaborate with Head Chef on menu execution and quality.
• Schedule staff and maintain adequate coverage.
• Negotiate with suppliers and manage supplier relationships.
• Ensure liquor licensing compliance and regulatory adherence.
• Conduct regular team meetings and performance reviews.

Skills

Leadership

Customer service

Staff management

POS systems

Cost control

Communication

Job description

About the Role

Our client, a highly popular and critically acclaimed dining establishment in Randburg, Gauteng, is seeking an experienced and charismatic Restaurant Manager. This pivotal role requires a leader with a passion for hospitality, exceptional operational skills, and a proven ability to drive customer satisfaction and profitability. You will be responsible for overseeing all aspects of the restaurant's day-to-day operations, including managing staff, ensuring high standards of service and food quality, controlling costs, and enhancing the overall dining experience. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of restaurant management principles. We are looking for an individual who can inspire their team, manage a busy environment effectively, and contribute to the continued success of this esteemed venue. This is an opportunity to lead a dedicated team in a vibrant culinary setting.

Key Responsibilities

• Manage all daily restaurant operations, ensuring efficiency and adherence to service standards.
• Lead, train, and motivate the front-of-house team, including servers, hosts, and bartenders.
• Ensure exceptional guest service is provided at all times, handling inquiries and resolving issues promptly.
• Oversee the maintenance of hygiene, health, and safety standards within the restaurant.
• Manage inventory, stock control, and ordering of supplies to minimize waste and control costs.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Achieve financial targets, including revenue growth and cost management (e.g., food cost, labor cost).
• Collaborate with the Head Chef on menu execution and quality control of food and beverages.
• Manage staff scheduling and ensure adequate staffing levels.
• Maintain strong relationships with suppliers and negotiate favorable terms.
• Ensure compliance with all liquor licensing and local regulations.
• Conduct regular team meetings and performance reviews.
• Create a positive and motivating work environment for all staff.
• Stay updated on industry trends and competitor activities.
• Manage reservations and walk-in traffic efficiently.

Requirements

• A minimum of 4 years of experience in restaurant management or a senior supervisory role in a similar establishment.
• Proven experience in leading and managing a diverse team.
• Strong understanding of restaurant operations, including F&B service, inventory management, and cost control.
• Excellent customer service and interpersonal skills.
• Proficiency in Point of Sale (POS) systems and restaurant management software.
• Ability to manage budgets and achieve financial targets.
• Strong problem-solving and decision-making capabilities.
• Excellent communication and leadership skills.
• Flexibility to work various shifts, including evenings, weekends, and public holidays.
• A passion for food, wine, and creating memorable dining experiences.
• Knowledge of health and safety regulations.
• Experience in Randburg, Gauteng or similar urban hospitality markets is preferred.

Benefits

• Competitive salary and performance-based bonus opportunities.
• Healthcare and retirement benefits.
• Employee discounts on dining and other services.
• Paid annual leave and sick leave.
• Opportunities for professional development and career advancement.
• Work in a dynamic and well-regarded dining establishment.
• Supportive management and a strong team culture.
• Regular training sessions and workshops.
• Potential for profit sharing.

A key role contributing to the culinary landscape of Randburg.