Restaurant General Manager

Placements24; South Africa; Remote; ZAR 600,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Performance-based incentives

Growth opportunities

Job summary

Placements24 is seeking an experienced Restaurant General Manager to lead a prestigious Pretoria establishment, driving top-line growth and delivering exceptional dining experiences. You will oversee daily operations, staff leadership, and financial performance, ensuring brand standards and guest satisfaction.

The role requires a strong hospitality background, strategic thinking, and the ability to manage complex budgets while maintaining high service levels across peak periods.

Qualifications

• Minimum of 5 years of experience in restaurant management.
• Experience in managing staff, inventory, and operational budgets.
• Strong knowledge of food and beverage operations, including menu costing and development.
• Excellent leadership, communication, and interpersonal skills.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee daily restaurant operations, ensuring seamless service and adherence to high standards.
• Recruit, train, schedule, and manage restaurant staff, fostering a positive and productive team environment.
• Manage inventory, ordering, and cost control for food, beverages, and supplies to maximize profitability.
• Develop and implement marketing and promotional strategies to drive customer traffic and revenue.
• Ensure consistent quality of food and beverage offerings, maintaining brand standards.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Maintain a safe, clean, and welcoming environment for guests and staff.
• Manage the restaurant's budget, P&L, and financial reporting.
• Ensure compliance with health, safety, and liquor licensing regulations.
• Build and maintain strong relationships with suppliers and vendors.

Skills

Leadership

Staff management

Budgeting

P&L management

F&B knowledge

Customer service

Communication

POS systems

Marketing strategies

Education

Hospitality Management degree

Tools

POS software

Inventory software

Job description

About the Role

A highly acclaimed contemporary restaurant located in the bustling culinary scene of Pretoria, Gauteng , is seeking an experienced and passionate Restaurant General Manager . This key leadership position is responsible for the overall success of the restaurant, encompassing daily operations, staff management, financial performance, and customer satisfaction. The ideal candidate will embody a strong work ethic, exceptional leadership skills, and a deep understanding of the hospitality industry, with a focus on creating an outstanding dining experience. You will be the driving force behind maintaining the restaurant's reputation for quality, service, and ambiance.

Key Responsibilities

• Oversee all daily restaurant operations, ensuring seamless service and adherence to high standards.
• Recruit, train, schedule, and manage restaurant staff, fostering a positive and productive team environment.
• Manage inventory, ordering, and cost control for food, beverages, and supplies to maximize profitability.
• Develop and implement marketing and promotional strategies to drive customer traffic and revenue.
• Ensure consistent quality of food and beverage offerings, maintaining brand standards.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Maintain a safe, clean, and welcoming environment for both guests and staff.
• Manage the restaurant's budget, P&L, and financial reporting.
• Ensure compliance with all health, safety, and liquor licensing regulations.
• Build and maintain strong relationships with suppliers and vendors.

Requirements

• Minimum of 5 years of experience in restaurant management, with a proven track record of success.
• Experience in managing staff, inventory, and operational budgets.
• Strong knowledge of food and beverage operations, including menu costing and development.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to handle high-pressure situations and resolve issues effectively.
• Proficiency in restaurant management software and POS systems.
• A passion for hospitality and delivering exceptional customer service.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• A degree in Hospitality Management or a related field is an advantage.
• Strong organizational and multitasking abilities.

Benefits

Our client offers a competitive salary, performance-based incentives, health insurance, and opportunities for professional growth within a respected restaurant group. Employees benefit from a dynamic work environment, regular training, and the chance to contribute to a celebrated culinary establishment in Pretoria, Gauteng .