Resort and Conference Venue Coordinator

Placements24; Upington; On-site; ZAR 240,000 - 300,000; Full time

Benefits offered by this job

Competitive salary commensurate with经验

Accommodation provided or housingallow

Training and professional development

Staff discounts on resort facilities

Unique scenic work environment

Career growth opportunities

Job summary

Placements24 is recruiting a proactive Resort and Conference Venue Coordinator for a premier resort and conference facility near Upington. The role focuses on seamless conferences, events, and guest experiences, coordinating bookings and liaising with suppliers.

The ideal candidate will be organized, communicative, and flexible, with a commitment to service excellence in a remarkable Northern Cape setting. Flexible hours, including weekends and holidays, are required to support event schedules.

Qualifications

• Diploma or Certificate in Hospitality Management, Event Management, or a related field.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with event management software.
• A customer-focused attitude with a problem-solving mindset.

Responsibilities

• Coordinate the planning and execution of conferences, banquets, and special events from inquiry to completion.
• Act as the primary point of contact for event organizers, providing support and ensuring their needs are met.
• Liaise with internal departments such as catering, AV, housekeeping, and groundskeeping to ensure smooth event operations.
• Manage venue bookings, event schedules, and floor plans.
• Assist in the preparation of event proposals, contracts, and billing.
• Oversee on-site event logistics, ensuring timely setup and breakdown.
• Conduct venue tours and address client inquiries and concerns.
• Maintain positive relationships with external suppliers and vendors.
• Contribute to the overall guest experience by ensuring high standards of service and venue presentation.
• Address any issues that arise during events promptly and professionally.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

MS Office

Event management software

Education

Diploma/Certificate in Hospitality Management or Event Management

Tools

Microsoft Office Suite

Event management software

Job description

About the Role

Our client, a stunning resort and conference facility situated in the unique landscape surrounding Upington, Northern Cape , is seeking a proactive and detail-oriented Resort and Conference Venue Coordinator. This role is essential in managing the seamless operation and successful execution of conferences, events, and resort guest experiences. The Coordinator will act as a key point of contact for event planners and resort guests, ensuring all logistical details are meticulously handled. Responsibilities include coordinating bookings, liaising with suppliers, managing event setups, and ensuring the venue provides an exceptional guest experience. The ideal candidate will possess excellent organizational and communication skills, a flexible attitude, and a commitment to service excellence in a beautiful, distinct region.

Key Responsibilities

• Coordinate the planning and execution of conferences, banquets, and special events from inquiry to completion.
• Act as the primary point of contact for event organizers, providing support and ensuring their needs are met.
• Liaise with internal departments such as catering, AV, housekeeping, and groundskeeping to ensure smooth event operations.
• Manage venue bookings, event schedules, and floor plans.
• Assist in the preparation of event proposals, contracts, and billing.
• Oversee on-site event logistics, ensuring timely setup and breakdown.
• Conduct venue tours and address client inquiries and concerns.
• Maintain positive relationships with external suppliers and vendors.
• Contribute to the overall guest experience by ensuring high standards of service and venue presentation.
• Address any issues that arise during events promptly and professionally.

Requirements

• Diploma or Certificate in Hospitality Management, Event Management, or a related field.
• Minimum of 2-3 years of experience in venue coordination, event planning, or hospitality operations.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with event management software.
• A customer-focused attitude with a problem-solving mindset.
• Ability to work flexible hours, including weekends and public holidays, as dictated by event schedules.
• Must reside in or be willing to relocate to the Upington, Northern Cape area.

Benefits

• Competitive salary commensurate with experience.
• Accommodation provided or a generous housing allowance.
• Opportunities for training and professional development.
• Staff discounts on resort facilities and services.
• A unique work environment in a scenic part of the Northern Cape .
• Potential for career growth within the resort management structure.