Remote Virtual Event Catering Coordinator

Placements24; Pretoria; Hybrid; ZAR 165,000 - 276,000; Full time

Benefits offered by this job

Fully remote

Contractor role

Flexible hours

Job summary

Placements24 is seeking a Remote Virtual Event Catering Coordinator to manage catering for virtual events from home. You will liaise with clients to understand needs, coordinate with a network of local caterers, and oversee order placement, delivery logistics, and invoicing to ensure a seamless client experience.

This contractor role emphasizes strong communication, organization, and problem-solving in a fast-growing virtual events market.

Qualifications

• Proven experience in event coordination, catering operations, or related customer service roles.
• Exceptional organizational and time management skills with multitasking ability.
• Excellent communication and negotiation skills.
• Proficiency with CRM and online collaboration tools for remote coordination.

Responsibilities

• Serve as the primary liaison between clients and the company for virtual event catering inquiries and needs.
• Determine catering requirements including dietary restrictions, budget, and event theme.
• Source, vet, and manage relationships with a network of third-party caterers across locations.
• Coordinate order placement, delivery schedules, and confirmations with caterers and clients.
• Manage logistics of food and beverage delivery to attendees with proper packaging/presentation.
• Track orders, resolve issues, and communicate resolutions to clients.
• Maintain records of client interactions, orders, and caterer performance.
• Stay updated on trends in virtual events and catering services.
• Provide exceptional customer service throughout the process.
• Process invoices and payments accurately.

Skills

Event coordination

Customer service

Organizational skills

Communication skills

Negotiation skills

Tools

CRM software

Online collaboration tools

Virtual meeting platforms

Job description

About the Role

Our client, a forward-thinking virtual events company, is seeking a motivated and highly organized Remote Virtual Event Catering Coordinator. In this fully remote role, you will be the key point of contact for clients looking to enhance their virtual events with catered experiences. Your responsibilities will include liaising with clients to understand their needs, coordinating with a network of local caterers across various regions to fulfill orders, managing delivery logistics, and ensuring a seamless experience from order placement to client satisfaction. This is a unique opportunity to leverage your coordination skills in the rapidly growing field of virtual events, working from the comfort of your own home. This role requires excellent communication and logistical prowess to bridge the gap between virtual attendees and physical catering delights.

Key Responsibilities

• Serve as the primary liaison between clients and the company for all virtual event catering inquiries and needs.
• Collaborate with clients to determine their specific catering requirements, including dietary restrictions, budget, and event theme.
• Source, vet, and manage relationships with a diverse network of third-party caterers across various geographical locations.
• Coordinate order placement, delivery schedules, and confirmation with caterers and clients, ensuring accuracy and timeliness.
• Manage the logistics of food and beverage delivery to virtual event attendees, ensuring appropriate packaging and presentation.
• Track orders, handle any issues or discrepancies that may arise, and proactively communicate resolutions to clients.
• Maintain organized records of client interactions, orders, and caterer performance.
• Stay updated on industry trends in virtual events and catering delivery services.
• Provide exceptional customer service throughout the entire catering coordination process.
• Process invoices and payments accurately and efficiently.

Requirements

• Proven experience in event coordination, catering operations, or a related customer service role.
• Exceptional organizational and time management skills, with a strong ability to multitask and prioritize effectively.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using online collaboration tools, CRM software, and virtual meeting platforms.
• Ability to work independently, self-motivate, and manage a remote workload effectively.
• A keen eye for detail and a commitment to accuracy in order processing and logistics.
• Experience with food and beverage ordering and delivery logistics is highly advantageous.
• A proactive problem-solver with a customer-centric approach.
• Must have a reliable internet connection and a dedicated home office space.
• Previous experience in a remote or telecommuting role is a plus.

Benefits

This is a fully remote, contractor position offering a competitive hourly rate or project-based compensation, depending on experience. You will have the flexibility to set your own work hours, within operational needs. This role provides a unique opportunity to be at the forefront of virtual event innovation and gain valuable experience in a rapidly expanding market. Our client offers opportunities for professional growth and the chance to work with a diverse range of clients and events. Be part of a dynamic team that's redefining event experiences. This is an excellent opportunity to build your freelance career in event services.