Remote Catering Coordinator

Placements24; Centurion; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Remote work environment

Professional development and training

Flexible working hours

Job summary

Placements24 is seeking a proactive Remote Catering Coordinator to manage client inquiries and event logistics from a distance. You will guide clients through menu selection, service options, and planning details to ensure seamless execution for events across locations.

In this fully remote role, you will communicate via phone, email, and virtual meetings, coordinate with on-site teams, prepare proposals and invoices, and keep calendars accurate.

Qualifications

• Experience in event planning or hospitality is required.
• Strong verbal and written communication skills are essential.
• Detail-oriented with ability to manage multiple remote events.

Responsibilities

• Respond promptly to client inquiries via phone, email, and virtual meetings with detailed catering information.
• Coordinate with clients to develop customized catering packages meeting needs and budget.
• Liaise with on-site catering teams to ensure accurate communication of event details.
• Manage event calendars, bookings, and confirmations, recording and communicating details.
• Prepare and send proposals, contracts, and invoices, and track payments.
• Troubleshoot issues remotely to maintain high client satisfaction.

Skills

Verbal Communication

Written Communication

Organizational Skills

Remote Collaboration Tools

Problem Solving

Tools

Event Management Software

Video Conferencing

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Catering Coordinator to manage client inquiries and event logistics from a distance. In this fully remote position, you will be the primary point of contact for clients, guiding them through menu selection, service options, and event planning details. Your role is vital in ensuring that our client's catering services are seamlessly organized and executed for events occurring across various locations. This role demands exceptional communication skills, meticulous attention to detail, and the ability to manage multiple projects concurrently in a virtual setting.

Key Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and virtual meetings, providing detailed information on catering services and menus.
• Coordinate with clients to develop customized catering packages that meet their specific needs, budget, and event style.
• Liaise with the on-site catering teams to ensure accurate communication of event details, guest counts, and special requirements.
• Manage event calendars, bookings, and confirmations, ensuring all details are accurately recorded and communicated.
• Prepare and send proposals, contracts, and invoices to clients, and track payments.
• Troubleshoot any potential issues or client concerns remotely, ensuring a high level of customer satisfaction.

Requirements

• Previous experience in event planning, coordination, or customer service within the catering or hospitality industry.
• Excellent verbal and written communication skills, with the ability to build rapport virtually.
• Strong organizational skills and meticulous attention to detail, essential for managing multiple remote events.
• Proficiency with event management software and virtual communication tools.
• Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
• A proactive approach to problem-solving and a dedication to client satisfaction.

Benefits

• Competitive salary and a supportive remote work environment.
• Opportunity to work with a diverse range of clients and events from the comfort of your home.
• Professional development and training tailored for remote roles.
• Flexible working hours, within operational needs.
• Be part of a forward-thinking company that embraces remote collaboration.