Remote Telesales Specialist — Live Transfer Expert

Royal York Property Management, inc.; Cape Town; Remote; ZAR 478,000 - 597,000; Full time

Job summary

Royal York Property Management, inc. is seeking Telesales Representatives to engage residential property owners about its rental-guarantee program. You will contact owner leads using an automatic dialer, qualify prospects, handle objections, and move qualified owners to a live transfer with a Royal York salesperson.

The role emphasizes outbound calling, target-driven transfers, and working during U.S. Eastern Time business hours, with full-time remote work as noted in the job posting.

Qualifications

• Three or more years of experience in telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• Ability to remain calm with skeptical, impatient, or difficult property owners.
• Strong listening skills and ability to adjust responses during a call.
• Accurate CRM, call-note, and disposition habits.
• Ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Gain the property owner’s attention quickly.
• Introduce Royal York and explain the purpose of the call.
• Ask questions about the owner and their rental property.
• Confirm the number of properties and whether they are occupied or vacant.
• Explain the program’s C$100 monthly cost.
• Respond to objections involving price, need, trust, timing, or tenant history.
• Explain the potential value of protecting monthly rental income.
• Ask qualified owners to complete an immediate live transfer.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Meet hourly and daily calling and transfer targets.

Skills

Telesales

Outbound sales

Call-centre sales

Appointment setting

Lead generation

Live transfers

Dialer usage

Objection handling

English fluency

CRM usage

Coaching receptiveness

US ET hours availability

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management, inc. is seeking Telesales Representatives to engage residential property owners about its rental-guarantee program. You will contact owner leads using an automatic dialer, qualify prospects, handle objections, and move qualified owners to a live transfer with a Royal York salesperson.

The role emphasizes outbound calling, target-driven transfers, and working during U.S. Eastern Time business hours, with full-time remote work as noted in the job posting.