Remote Telecom Support Specialist

Placements24; Stellenbosch; Remote; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 is seeking a dedicated Remote Customer Service Representative to join our client’s expanding team in the South Africa market. This fully remote role supports customers, handles inquiries, and guides them through telecommunications services from home, with tools provided for success.

You will excel at clear communication, problem-solving, and delivering a high level of service to ensure customer satisfaction and loyalty.

Responsibilities

• Address customer inquiries in a clear and courteous manner.
• Resolve technical issues or guide customers to appropriate solutions.
• Provide information about telecommunications services and offerings.

Job description

Placements24 is seeking a dedicated Remote Customer Service Representative to join our client’s expanding team in the South Africa market. This fully remote role supports customers, handles inquiries, and guides them through telecommunications services from home, with tools provided for success.

You will excel at clear communication, problem-solving, and delivering a high level of service to ensure customer satisfaction and loyalty.