Remote Social Support Navigator

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary commensurate with经验

Opportunities for professional growth

Collaborative and supportive work环境

Remote work flexibility

Meaningful impact in the North West

Job summary

Placements24 is seeking an experienced Social Support Facilitator to join our team in Mahikeng. You will assess client needs, develop support plans, and connect individuals with housing, financial aid, and healthcare services to strengthen the North West community.

We value empathetic professionals with strong communication and problem-solving skills who can work independently and manage caseloads, while maintaining confidential records.

Qualifications

• Proven experience in social work, case management, or community support.
• Strong understanding of social welfare policies and local resources in Mahikeng.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work independently and manage a caseload.
• Proficiency with client management software and standard office tools.
• Commitment to empowering individuals and promoting social justice.

Responsibilities

• Conduct comprehensive needs assessments for individuals and families.
• Develop personalized support plans tailored to client circumstances and goals.
• Facilitate access to housing, financial assistance, and healthcare.
• Provide guidance and advocacy navigating systems and bureaucracy.
• Monitor client progress and adjust support strategies.
• Maintain confidential client records and case notes.

Skills

Interpersonal skills

Communication skills

Problem-solving

Independent working

Caseload management

Tools

Client management software

Office tools

Job description

Placements24 is seeking an experienced Social Support Facilitator to join our team in Mahikeng. You will assess client needs, develop support plans, and connect individuals with housing, financial aid, and healthcare services to strengthen the North West community.

We value empathetic professionals with strong communication and problem-solving skills who can work independently and manage caseloads, while maintaining confidential records.