Social Support Facilitator

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary commensurate with经验

Opportunities for professional growth

Collaborative and supportive work环境

Remote work flexibility

Meaningful impact in the North West

Job summary

Placements24 is seeking an experienced Social Support Facilitator to join our team in Mahikeng. You will assess client needs, develop support plans, and connect individuals with housing, financial aid, and healthcare services to strengthen the North West community.

We value empathetic professionals with strong communication and problem-solving skills who can work independently and manage caseloads, while maintaining confidential records.

Qualifications

• Proven experience in social work, case management, or community support.
• Strong understanding of social welfare policies and local resources in Mahikeng.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work independently and manage a caseload.
• Proficiency with client management software and standard office tools.
• Commitment to empowering individuals and promoting social justice.

Responsibilities

• Conduct comprehensive needs assessments for individuals and families.
• Develop personalized support plans tailored to client circumstances and goals.
• Facilitate access to housing, financial assistance, and healthcare.
• Provide guidance and advocacy navigating systems and bureaucracy.
• Monitor client progress and adjust support strategies.
• Maintain confidential client records and case notes.

Skills

Interpersonal skills

Communication skills

Problem-solving

Independent working

Caseload management

Tools

Client management software

Office tools

Job description

About the Role

Our client is looking for an experienced and empathetic Social Support Facilitator to join their team in Mahikeng . This role is dedicated to empowering individuals and families by connecting them with essential social services and resources. You will play a key part in assessing client needs, developing support plans, and facilitating access to programs that enhance well-being and independence. Your efforts will directly contribute to strengthening the social fabric of the North West community, ensuring vulnerable populations receive the assistance they need to thrive.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals and families requiring support.
• Develop personalized support plans tailored to client circumstances and goals.
• Facilitate client access to a range of social services, including housing, financial assistance, and healthcare.
• Provide guidance and advocacy for clients navigating complex systems and bureaucracies.
• Monitor client progress and adjust support strategies as needed.
• Maintain accurate and confidential client records and case notes.

Requirements

• Proven experience in social work, case management, or community support roles.
• Strong understanding of social welfare policies and community resources in Mahikeng.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work independently and manage a caseload effectively.
• Proficiency in using client management software and standard office tools.
• A commitment to empowering individuals and promoting social justice.

Benefits

• Competitive salary commensurate with experience and qualifications.
• Opportunities for professional growth and training in social support services.
• A collaborative and supportive work environment.
• The ability to work remotely, providing flexibility and accessibility.
• The satisfaction of making a meaningful impact on the lives of individuals in the North West province.