Remote Social Media & Community Manager - E-commerce

Placements24; Mtubatuba Local Municipality; Híbrido; ZAR 240.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance bonuses

Comprehensive benefits package

Professional development opportunities

Descripción de la vacante

Placements24 is seeking an experienced Remote Social Media & Community Manager to build our online presence for ecommerce products. You will craft compelling content, drive engagement, and nurture brand loyalty across key platforms in a fully remote role.

The ideal candidate combines storytelling with strategic thinking, excels at analytics, and thrives in a fast-paced remote environment, delivering measurable growth and strong community sentiment.

Formación

• Proven experience as a Social Media Manager, Community Manager, or similar role within ecommerce.
• Strong ability to create engaging content and campaigns that capture attention and drive engagement.
• Excellent written and verbal communication with flair for creative copy and community engagement.

Responsabilidades

• Develop and execute social media strategies to boost brand awareness and customer engagement.
• Create, schedule, and publish high-quality content across Instagram, Facebook, TikTok, and Pinterest.
• Monitor channels, respond to comments and reviews, and foster positive community interactions.

Conocimientos

Social media strategy

Community management

Content creation

Copywriting

Analytics

Remote work

Educación

Bachelor's degree in Marketing

Herramientas

Hootsuite

Buffer

Sprout Social

Canva

Adobe Spark

Descripción del empleo

About the Role

Our client, a dynamic and growing e-commerce business, is seeking a passionate and experienced Remote Social Media & Community Manager to build and nurture our online presence. This is a fully remote position, offering the flexibility to work from anywhere while driving engagement and brand loyalty. You will be the voice of our brand on social media, responsible for creating captivating content, fostering meaningful interactions, and managing our online communities. The ideal candidate is a creative storyteller, a strategic thinker, and possesses a deep understanding of social media platforms and community-building tactics within the e-commerce landscape.

Key Responsibilities

• Develop and execute comprehensive social media strategies to enhance brand awareness and drive customer engagement for our e-commerce products.
• Create, schedule, and publish high-quality, engaging content (text, images, videos) across all relevant social media platforms (e.g., Instagram, Facebook, TikTok, Pinterest).
• Actively monitor social media channels, respond promptly to comments, messages, and reviews, and foster positive community interactions.
• Identify and engage with key influencers and brand advocates within our niche.
• Analyze social media performance metrics, track KPIs, and provide regular reports with actionable insights.
• Stay up-to-date with the latest social media trends, platform updates, and best practices in e-commerce marketing.
• Collaborate remotely with marketing, customer service, and product teams to ensure consistent brand messaging and integrated campaigns.
• Manage social media contests, giveaways, and user-generated content campaigns.
• Develop strategies to grow our follower base and increase engagement rates across platforms.

Requirements

• Proven experience as a Social Media Manager, Community Manager, or similar role, with a strong emphasis on e-commerce.
• Demonstrable success in creating and executing engaging social media content and campaigns.
• Excellent written and verbal communication skills, with a talent for creative copywriting and community engagement.
• Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms.
• Experience with content creation tools (e.g., Canva, Adobe Spark) and basic photo/video editing is highly desirable.
• Strong understanding of social media KPIs and reporting methodologies.
• Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
• Knowledge of paid social advertising principles is a plus.
• Bachelor's degree in Marketing, Communications, or a related field, or equivalent practical experience.

Benefits

This is a fully remote opportunity, offering significant work-life balance and the freedom to work from your preferred location. Our client provides a competitive salary, performance bonuses, and a comprehensive benefits package. You will be part of an innovative and agile team, with opportunities for continuous learning and professional development in the fast-paced e-commerce sector. Join a company culture that values creativity, autonomy, and results. We support our remote team members with the tools and resources needed to succeed. Contribute to the growth of a recognized brand and shape its online narrative.