Remote E-commerce Social Media Manager

Placements24; Kempton Park; Hybrid; ZAR 420,000 - 540,000; Full time

Job summary

Placements24 is seeking a talented E-commerce Social Media Manager to lead our online presence for a rapidly expanding ecommerce client. This 100% remote role emphasizes developing and executing social media strategies that boost brand voice, engagement, and measurable sales across platforms.

You'll craft compelling content, manage paid campaigns on Meta/TikTok/Pinterest, analyze performance, and collaborate with marketing, sales, and creative teams in a remote-first environment.

Qualifications

• Proven experience as Social Media Manager in an e-commerce setting.
• Ability to develop and execute social media strategies that drive sales and engagement.
• Strong content creation skills including copywriting, graphics, and basic video editing.

Responsibilities

• Design and implement social media strategies for e-commerce growth and customer acquisition.
• Create compelling content (graphics, videos, copy) for target audiences.
• Manage paid social campaigns across Meta, TikTok, Pinterest to hit ROI targets.
• Monitor trends, competitor activity, and emerging e-commerce social strategies.
• Analyze performance data and generate actionable insights and reports.
• Engage with online community and respond to inquiries, feedback, and comments.
• Collaborate with remote teams across marketing, sales, and creative departments.
• Stay updated on platform algorithm changes and new features.
• Develop and manage content calendars for consistent presence.

Skills

Social media strategy

E-commerce

Content creation

Copywriting

Video editing basics

Analytics

Remote collaboration

Time management

Communication skills

Education

Bachelor's degree in Marketing

Tools

Canva

Adobe Creative Suite

Sprout Social

Hootsuite

Buffer

Platform analytics

Job description

About the Role

Our client is a rapidly expanding e-commerce enterprise seeking a talented and results-driven E-commerce Social Media Manager to spearhead their online presence. This is a 100% remote position, allowing you to contribute from anywhere while driving significant impact. You will be responsible for crafting and executing innovative social media strategies that amplify our brand voice, engage our diverse customer base, and drive measurable e-commerce sales. The ideal candidate thrives in a remote-first environment, possesses exceptional creativity, analytical skills, and a passion for all things social media within the online retail landscape. This role is key to connecting our brand with customers and fostering a loyal online community.

Key Responsibilities

• Design and implement comprehensive social media strategies specifically tailored for e-commerce growth and customer acquisition.
• Create compelling and platform-appropriate content (graphics, videos, copy) that resonates with our target audience and drives product discovery.
• Manage and optimize paid social media advertising campaigns across various platforms (e.g., Meta, TikTok, Pinterest) to achieve ROI targets.
• Monitor social media trends, competitor activities, and emerging e-commerce social strategies.
• Analyze social media performance data, provide actionable insights, and generate detailed reports on key metrics.
• Engage with our online community, respond to customer inquiries and feedback, and foster positive brand interactions.
• Collaborate effectively with remote teams, including marketing, sales, and creative departments, to ensure cohesive brand messaging.
• Stay abreast of algorithm changes and new features on social media platforms relevant to e-commerce.
• Develop and manage social media content calendars, ensuring a consistent and engaging presence.

Requirements

• Proven experience as a Social Media Manager or similar role, with a strong focus on e-commerce.
• Demonstrated success in developing and executing social media strategies that drive sales and engagement.
• Excellent content creation skills, including copywriting, graphic design (using tools like Canva or Adobe Creative Suite), and basic video editing.
• Proficiency in using social media management and analytics tools (e.g., Sprout Social, Hootsuite, Buffer, platform-native analytics).
• Experience managing paid social media campaigns and optimizing ad spend for maximum return.
• Strong understanding of e-commerce principles and customer journey mapping.
• Excellent communication and interpersonal skills, essential for remote collaboration.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Bachelor's degree in Marketing, Communications, Business, or a relevant field is preferred.

Benefits

This fully remote role offers unparalleled flexibility and the opportunity to work from anywhere. Our client provides a competitive salary, comprehensive remote work support, and a strong benefits package. You'll be part of an innovative and collaborative team, with ample opportunities for professional growth and skill development in the exciting world of e-commerce. Enjoy a results-oriented work environment where your impact is directly measured and celebrated. We invest in our remote employees, offering continuous learning resources and a supportive virtual culture. This is a chance to shape the online narrative of a growing brand from the comfort of your home office.