Remote E-commerce Social Media Manager

Placements24; Gqeberha; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Fully remote role

Competitive salary

Flexible working hours

Professional development opportunities

Job summary

Placements24 is seeking a talented Remote E-commerce Social Media Manager to lead our client's social media strategy and campaigns. You will craft engaging content, manage paid ads, analyze performance, and drive online sales while working independently within a supportive remote team.

A strong track record in ecommerce social media, excellent content creation, and proficiency with tools like Buffer or Hootsuite are essential.

Qualifications

• Proven experience implementing social media strategies that drive engagement and sales.
• Excellent content creation skills (visual and written).
• Experience with paid social advertising campaigns.
• Strong understanding of ecommerce customer journey.

Responsibilities

• Develop, implement, and manage a comprehensive social media strategy aligned with e-commerce goals.
• Create, curate, and schedule content across platforms (Instagram, Facebook, TikTok, Pinterest, etc.).
• Monitor channels, respond to comments, foster positive community interaction.
• Plan and execute paid social campaigns with budgeting and targeting.
• Analyze performance metrics, generate reports with insights and recommendations.
• Stay abreast of trends and competitor activity to identify opportunities.
• Collaborate with marketing and sales for cohesive messaging.
• Manage influencer outreach and collaborations.
• Identify opportunities for A/B testing to maximize engagement and conversions.

Skills

Proven experience as a Social Media...

Engagement & sales focus

Content creation

Social media tools

Paid social campaigns

E-commerce principles

Independent remote work

Education

Bachelor's degree in Marketing/Communications

Tools

Buffer

Hootsuite

Sprout Social

Google Analytics

Job description

About the Role

Our client is a rapidly expanding online retailer seeking a talented and experienced Remote E-commerce Social Media Manager to spearhead their social media strategy and execution. This is a fully remote position, allowing you to work from anywhere while contributing to the growth of our client's brand. You will be responsible for developing and implementing engaging social media campaigns that drive brand awareness, customer engagement, and ultimately, increase online sales. The ideal candidate possesses a deep understanding of social media platforms, e-commerce best practices, and has a proven track record of success in managing online communities and driving measurable results. This role requires a creative thinker with excellent communication skills and a passion for leveraging social media to achieve business objectives. You will be instrumental in shaping our client's online voice and presence, working independently within a supportive remote team structure. The focus is on driving performance and fostering a strong online community, making this an exciting opportunity for a dedicated professional.

Key Responsibilities

• Develop, implement, and manage a comprehensive social media strategy aligned with e-commerce goals.
• Create, curate, and schedule engaging, high-quality content across various social media platforms (Instagram, Facebook, TikTok, Pinterest, etc.).
• Monitor social media channels, respond to comments and messages promptly, and foster positive community interaction.
• Plan and execute paid social media advertising campaigns, including budget management, audience targeting, and performance optimization.
• Analyze social media performance metrics, track KPIs, and generate regular reports with actionable insights and recommendations.
• Stay abreast of emerging social media trends, platform updates, and competitor activities to identify new opportunities.
• Collaborate with the marketing and sales teams to ensure consistent brand messaging and integrated campaign efforts.
• Manage influencer outreach and collaborations to expand brand reach.
• Identify opportunities for A/B testing content and campaigns to maximize engagement and conversion rates.
• Maintain an up-to-date understanding of the e-commerce landscape and its impact on social media strategy.

Requirements

• Proven experience as a Social Media Manager, E-commerce Social Media Specialist, or similar role.
• Demonstrated success in developing and executing social media strategies that drive engagement and sales.
• Excellent content creation skills (visual and written) with a strong understanding of platform-specific best practices.
• Proficiency in using social media management and analytics tools (e.g., Buffer, Hootsuite, Sprout Social, Google Analytics).
• Experience managing paid social media advertising campaigns.
• Strong understanding of e-commerce principles and customer journey mapping.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Bachelor's degree in Marketing, Communications, or a related field, or equivalent practical experience.
• A passion for staying ahead of social media trends and a creative mindset.

Benefits

This fully remote role offers a competitive salary, flexible working hours, and the opportunity to work from the comfort of your own home. Our client provides a supportive remote work environment, opportunities for professional development, and a chance to significantly impact the company's online presence. You will be part of a growing e-commerce business with a collaborative culture, contributing to exciting campaigns and strategies. Experience the freedom and flexibility of a remote career while delivering impactful results for a forward-thinking organization.