Remote Social Care Coordinator | Virtual Case Management

Sappi; South Africa; Remote; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Fully remote work

Professional development opportunities

Health benefits

Equipment provided

Paid time off

Job summary

Unknown Organization is seeking a highly organized Senior Social Care Coordinator to oversee remote social care services and manage cases virtually across regions. You will develop care plans, mentor staff, and ensure high standards of care using digital platforms.

The role emphasizes strong communication, case management, and adherence to social welfare policies, with fully remote work and national coverage in South Africa.

Qualifications

• Bachelor's or Master's degree in Social Work, Psychology, or related field.
• Minimum 4–5 years of progressive experience in social care or community support.
• Proven remote case management and service coordination experience.

Responsibilities

• Lead and manage the coordination of remote social care services, ensuring effective and efficient delivery.
• Develop and implement comprehensive care plans, leveraging digital tools for client assessment and progress tracking.
• Provide remote guidance, support, and advocacy to clients facing various social challenges.
• Collaborate with community partners and external agencies via virtual channels to secure resources and services.
• Mentor and supervise junior social care staff, offering virtual training and support.
• Maintain meticulous and confidential digital records of client interactions, assessments, and outcomes.

Skills

Case management

Remote work experience

Virtual communication

Time management

Mentoring / supervision

Interpersonal skills

Education

Bachelor's or Master's in Social Work / related field

Tools

CRM systems

Video conferencing (Zoom/Teams)

Job description

Unknown Organization is seeking a highly organized Senior Social Care Coordinator to oversee remote social care services and manage cases virtually across regions. You will develop care plans, mentor staff, and ensure high standards of care using digital platforms.

The role emphasizes strong communication, case management, and adherence to social welfare policies, with fully remote work and national coverage in South Africa.