Remote Senior Operations Coordinator

Placements24; Polokwane; Hybrid; ZAR 750,000 - 900,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Paid time off

Remote work resources

Job summary

Placements24 is seeking a Senior Operations Coordinator to join a fully remote team, coordinating across departments from anywhere in South Africa. The role emphasizes process optimization, data-driven insights, and vendor/client coordination.

You will manage operational workflows, streamline procurement, and ensure timely project delivery while maintaining thorough documentation in a dynamic e-commerce environment. Strong communication and independent work are essential.

Qualifications

• Bachelor's degree in Operations Management, Business Administration, or related discipline.
• Minimum of 5 years of experience in operations coordination, logistics, or similar roles with remote work experience preferred.
• Proficiency in project management tools (e.g., Asana, Monday.com) and Microsoft Office Suite.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities, work independently, and meet deadlines in a remote setting.

Responsibilities

• Develop, implement, and manage operational processes to enhance efficiency and productivity.
• Coordinate logistics and manage communication between internal teams, external vendors, and clients.
• Monitor operational performance, analyze data, and generate reports with actionable insights.
• Assist in the planning and execution of operational projects, ensuring timely completion and adherence to budget.
• Manage inventory levels and procurement processes for operational needs.
• Maintain accurate and up-to-date operational documentation and databases.
• Identify potential operational risks and develop mitigation strategies.
• Support the onboarding of new staff by providing necessary operational guidance and resources.
• Utilize project management software to track progress, manage tasks, and facilitate team collaboration.
• Ensure compliance with company policies and industry regulations.

Skills

Project management

Remote work

Analytical skills

Communication

Education

Bachelor's degree in Operations Management/Business Admin

Tools

Asana

Monday.com

Microsoft Office

Job description

About the Role Our client, a fast-paced e-commerce innovator, is seeking a highly organized and proactive Senior Operations Coordinator to join their fully remote team. This critical role will be instrumental in streamlining and optimizing operational processes, ensuring efficient service delivery and seamless coordination across various departments. The ideal candidate is a detail-oriented problem-solver with a proven track record in managing complex operational workflows in a virtual environment. You will leverage advanced collaboration tools to maintain clear communication and drive project success. This is an exceptional opportunity for an experienced professional to make a significant impact within a dynamic, forward-thinking company, contributing to operational excellence from anywhere within **Polokwane, Limpopo, ZA** (though the role itself is remote).

Key Responsibilities

• Develop, implement, and manage operational processes to enhance efficiency and productivity.
• Coordinate logistics and manage communication between internal teams, external vendors, and clients.
• Monitor operational performance, analyze data, and generate reports with actionable insights.
• Assist in the planning and execution of operational projects, ensuring timely completion and adherence to budget.
• Manage inventory levels and procurement processes for operational needs.
• Maintain accurate and up-to-date operational documentation and databases.
• Identify potential operational risks and develop mitigation strategies.
• Support the onboarding of new staff by providing necessary operational guidance and resources.
• Utilize project management software to track progress, manage tasks, and facilitate team collaboration.
• Ensure compliance with company policies and industry regulations.

Requirements

• A Bachelor's degree in Operations Management, Business Administration, or a related discipline.
• A minimum of 5 years of experience in operations coordination, logistics, or a similar role, with a strong preference for remote work experience.
• Excellent understanding of operational best practices and supply chain management.
• Proficiency in project management tools (e.g., Asana, Monday.com) and Microsoft Office Suite.
• Strong analytical, problem-solving, and critical thinking skills.
• Exceptional verbal and written communication skills, with the ability to communicate effectively across different levels of an organization.
• Demonstrated ability to manage multiple priorities, work independently, and meet strict deadlines in a remote setting.
• Proactive and detail-oriented approach to tasks.
• Must have a reliable home office setup and high-speed internet connection.

Benefits

• This fully remote position offers a competitive salary and a robust benefits package, including medical insurance, a retirement plan, and ample paid time off.
• Our client is dedicated to supporting its remote workforce through comprehensive resources and fostering a culture of continuous improvement and collaboration.
• Enjoy the flexibility of working from home while contributing to critical operational strategies.
• Professional development opportunities and exposure to cutting-edge operational practices are integral to this role.
• This position provides a dynamic and challenging environment where your contributions directly impact the company's success.