Remote Senior NOC & Telecom Network Ops Leader

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Remote-first work environment

Competitive salary

Health & wellness benefits

Career progression opportunities

Job summary

Placements24 is seeking a Senior Telecom Network Operations Manager for a fully remote position. You will oversee the NOC, guide engineers, and drive uptime, performance, and reliability across a large-scale telecom network in South Africa.

This role focuses on incident response, fault management, and continuous improvement in a remote-first environment. You will lead a distributed team, develop operational procedures, ensure SLA compliance, and collaborate with engineering, field ops, and

Qualifications

• Experience leading a Network Operations Center (NOC) in a telecom setting.
• Strong understanding of TCP/IP, BGP, OSPF and network devices.
• Proven track record in incident and problem management, and change management.

Responsibilities

• Lead the NOC team to ensure high network availability and performance.
• Develop procedures and best practices for network management.
• Oversee incident management, rapid diagnosis, and resolution of outages.
• Manage problem management for root-cause analysis and permanent fixes.
• Monitor performance metrics and capacity planning.
• Ensure SLA compliance and operational visibility with new tools.
• Provide technical leadership and mentorship to the team.
• Collaborate with engineering, field ops, and support for service delivery.
• Manage vendor relationships for monitoring tools and services.
• Prepare regular performance and incident trend reports.

Skills

Network operations leadership

Team management

Incident response

Performance monitoring

Fault management

Change management

Remote team leadership

Decision making under pressure

Communication skills

Telecom monitoring tools

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

SolarWinds

Nagios

Zabbix

Cisco IOS / network devices

Job description

Placements24 is seeking a Senior Telecom Network Operations Manager for a fully remote position. You will oversee the NOC, guide engineers, and drive uptime, performance, and reliability across a large-scale telecom network in South Africa.

This role focuses on incident response, fault management, and continuous improvement in a remote-first environment. You will lead a distributed team, develop operational procedures, ensure SLA compliance, and collaborate with engineering, field ops, and